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How can you sell dress's online and not allow people a reasonable return. I bought 3 dresses for a wedding I will be in 3 different styles to see what would work best for my body shape and when I tried to return the 2 that didn't work I could not get my return request...
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Review
#1368920 Review #1368920 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$390
Preferred solution
Full refund

JJsHouse review in Paris, Ile-De-France: Service de merde

1.0
Details
Article non reçu service de merde ne commande pas sur cette sites
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Review
#1364020 Review #1364020 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse review in Houston, Texas: I’ve unsubscribed over 150 times for the past 6 months

1.0
Details
I absolutely loathe this company!!! I’ve unsubscribed over 150 times for the past 6 months, I’ve contacted customer service and they absolutely refuse to unsubscribe my email account!!
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Review
#1360078 Review #1360078 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Poor customer service

JJsHouse review: Wedding dress

Do not order from these people. I have cntacted them numerous times with no result. The dress is too tight across the chest and they wont tell me now to return the item. They want me to keep thr dresss and give me a40% discount. Why would I want a dress that don fit??
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Review
#1354939 Review #1354939 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
This company is an absolute scam! I ordered 5 dresses for my bridesmaids and spent around over £450 on my order number 3978957706! When they arrived, I was surprised the package had come from China. The dresses inside were different to the image advertised and...
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Review
#1354560 Review #1354560 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Reason of review
Not as described/ advertised
Loss
$450
Preferred solution
Full refund
I'M on my second marriage and I am getting married on Sept 22, 2018. The dress came in this week (9/10/2018)... What a disaster.!!!!!!! way too small and I paid for a custom made dress. I checked the measurement on the dress itself and not what I have put on the on...
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Review
#1353707 Review #1353707 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$243
Preferred solution
Full refund

JJsHouse review: Broken zipper

1.8
Details
The zipper will not zip up all the way. It is defective. I tried returning it but they wouldn’t take back because it was outside the 7 days. I would have never ordered from them if I knew they wouldn’t take it back. The sash is the wrong color too. Terrible business practice.
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Review
#1353289 Review #1353289 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Damaged or defective
I order a bridesmaid dress and was supposed to receive it, via DHL, August 22, 2018. It didn't come so I contacted DHL to inquire. They said it was delivered! I told I had been home all day and no one came to my door! They got back to me and told the driver said he...
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Review
#1353287 Review #1353287 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
1.0
Details
First of all, I tried to write a review on JJ’s website but could not without signing into an account or through FB or google, which I would not do considering their site is so insecure that just after placing my order my credit card was duplicated and stolen!?!? My...
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2 comments
Anonymous
#1555825

I too have an issue with them this week. I ordered a flower girl dress which came poorly made and the lace on the arm was cut in half.

I contacted them and they asked me to send a picture. The response was: "All of our dresses are inspected carefully before shipped out so that there is no problem with it. The problem is caused by yourself. Our tailors are experienced and will never make such a mistake.

then we do not accept return in this condition.

Take the dress to a local tailor to have it fixed." If you are going for a good quality dress do not order from this company as they are based in china and the customer service is basically non existent. I had no idea they were made in china or the company was even China owned.

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Review
#1349926 Review #1349926 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Problems with payment
1.0
Details
JJsHouse review - Damaged Fascinator
JJsHouse review - Damaged Fascinator
NEVER buy from this company!!!!! I ordered a fascinator and it arrived with the box completely smashed along with the fascinator inside. Told them I wanted a return and refund and they offered to send another one free of charge and promised to pack it better. Just got...
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1 comment
Anonymous
#1606270

I was going to buy from this site but after reading the dissatisfied customers comments I won’t bother even looking st their site again. Thanks for going to the trouble to warn buyers.

Featured
Review
#1348356 Review #1348356 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Damaged or defective
Loss
$37
Preferred solution
Full refund