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JJsHouse review: Shawl

1.0
Details
Never received it order, very pool customers service. No phone to contact a person to speak to in customer service. It take 22-24 days to receive the order, then another 10-14 days before the mail it out. Never order from JJ's house them again. To the public, I would tell you check reviews and watch who you place an order with.
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Review
#1494255 Review #1494255 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Poor customer service

JJsHouse review: I want to make a return & they say to return to them with a picure of me in outfit?? NO one will give me an address to mail it back to????

I have been e-mailing them for a week now & no one will give me address to mail return to. I feel they do this till you 7 days limit for return is up . I will never deal with them again!!!
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Review
#1493106 Review #1493106 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$153
Preferred solution
Full refund
Crook Alert! Please Beware and do not shop at jjhouse.com! I ordered my daughter's prom dress from their websiite; which is masquerading as an American website, but actually ships from Japan! The order showed that I would receive my daughter's dress in 2-7 business...
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Review
#1492201 Review #1492201 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
I purchased a dress for a wedding event. Ordered it way before the wedding date. But, I swear the dresses they show or have on the internet are nothing like what you receive. The dress I purchased looked similar to the picture but by no means was what any customer...
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Review
#1491626 Review #1491626 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Reason of review
Not as described/ advertised
Loss
$130
Preferred solution
I purchased years ago, no solution just want other consumers to know

JJsHouse review: Need my dress in time as promised

When will my dress arrive please . Order number 8058649827? Wedding is March end
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Review
#1490351 Review #1490351 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
1.0
Details
I’m not able to get a consistent answer about when my order will ship I need these items by the 20th of March order was Placed on February 1st and was assured my order would be shipped by now I asked before placing order if these items are coming from China who knows...
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1 comment
Anonymous
#1658142

Oh no! you too.

I am going through exactly the same thing. After finding this page as well as a facebook page I hold out no hope. I wish there was a way to warn people off their webpage.

I stupidly thought it was an Australian company. I did not think to search facebook for a page, I took their webpage reviews as a good sign

Review
#1486711 Review #1486711 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse review in Birmingham, England: Return

Been sent 2 lots of dancing shoes..Would like to return the second lot as i wasn't aware about purchasing them..Purchased first order on the 11th Feb..of which i have received. Bank statement is showing 12th Feb which i have just received and want to return..Please could you advice me further..Julie White..Peartree Court Etwall..
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Review
#1485424 Review #1485424 is a subjective opinion of poster.
Product
Jjshouse Shoes
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse review in Philadelphia, Pennsylvania: Angry customer,

JJsHouse review - Angry customer,
JJsHouse review - Angry customer,
I ordered just two shawl here for my wedding. I had read reviews warning people not to order dresses from here due to issues with sizing and quality. Since my order was only for shawl, I didn't think I had any reason to be worried. However, I order 2/2/2019 as of this date I still not received my order. This site really needs to be taken down I believe is a Faust
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Review
#1485311 Review #1485311 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse review in Nantes, Pays De La Loire: Commande 9095752411

Passee commande le 29.01.2019 urgent...il faut que je recoive mon bolero en dentelle...mariage !!!!
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Review
#1482068 Review #1482068 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse review: Shipping cost are misleading

1.2
Details
Do not, I repeat do not order from this company if you need your item within a certain timeframe. Their expedited shipping state 2-4 days, but this is not accurate. They fail to let you know there is an additional processing time which is not listed under shipping costs. This is very misleading. So, *** if you need a product within a certain time, do not, do not, do not order from this company.
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Review
#1481311 Review #1481311 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue