Anonymous
map-marker Santa Clarita, California

Return issue.

No one answered. Ive already sent multiple emails requesting returns and those havent been answered either. I am a pissed customer.
View full review
Colette L Haq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wish I’d read reviews before ordering

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Apr 19, 2022
This company is based in Hong Kong not the UK. They are registered as READMOB Limited which is shown as a UK address, however, I suggest you google them. You will find they turn up in search results as a "scam business". The UK telephone no. Listed on their website is out of service. I was today told the dress I ordered is arriving on the day of the wedding!!! When I ordered I was assured that I would get it at least several weeks in advance. No-one will answer my emails asking for help. I'm stuck now with no dress and JJs house have my money.
View full review
Loss:
$250
Pros:
  • Could enter custom measurements
Cons:
  • Delivery promises are broken

Preferred solution: Full refund

User's recommendation: Don’t be deceived by website

rebecca L Tyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ineed to return a dress wrong size

Dresss I ordered is wrong size, I am elderly lady trying to simply return this item, please help me I have little computer skills, please help me
View full review
Loss:
$140
Pros:
  • Things on the website are lovely
  • Variety of products

Preferred solution: Full refund

User's recommendation: good quality wrong size

Karen S Jsx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

I would like to send back my order - sizing issue

I placed a order a few weeks ago. I received my item but I would like to request a refund and would like to send it back. It did not fit. Where should I send it and how can I receive a refund? Thank you Karen
View full review

Preferred solution: Full refund

User's recommendation: Size up

Joyce E Cbt
map-marker Douglasville, Georgia

I want to place an Order

I need to place a order through customer service i have questions as to whether i would receive it on time
View full review

Preferred solution: How long does it take to receive my order it is for a wedding

Harry N Dvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to return a dress.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a dress for my wife to be worn at our granddaughters wedding on June 4th. It was ordered on May 5th and delivered in May 24th. It did not fit her right and I asked for return authorization on May 31st. Please issue me a return authorization number and a shipping label to return this dress. I had sent this message to the JJhousesevice.com email address and it was rejected.
View full review
Cons:
  • No an easy company to work with
  • Return policy and lack of communication

Preferred solution: Full refund

User's recommendation: Be very careful when ordering from this company. I will not do it again

Florencia H Uhq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sicklerville, New Jersey

Very disappointed with my purchase.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was provided a phone number to call but it was unsuccessful. Unable to get the customer service. Very very disappointing. Please help
View full review
Loss:
$40

Preferred solution: Full refund

Anonymous
map-marker Dunrobin, Ontario

Defective Dress

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I took delivery of a dress last Thursday but there are no buttons in the cuffs. There should be quite a few small ones. The button loops are there but no buttons. Only response Ive received is an email saying my ticket has been closed.
View full review

User's recommendation: Don’t!

Anonymous
map-marker Coeur D Alene, Idaho

Billing address

Just checking to see if my payment went through because my billing address is different from my shipping address. I purchased a dress yesterday and just was notified my payment went through so I guess its ok? I dont want to detail shipment as the wedding is sept 17th
View full review
Anonymous
map-marker Manchester, Connecticut

Requesting a return label

I never spoke to anyone. I think this is scam. I need a return label for these dresses. It was try before you buy. Only for 7 days. I am not going to pay for these dresses, due to not giving me the address.
View full review

User's recommendation: Don't order

Veronica J Xwa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Cannot contact company

They sent me a beautiful dress that I ordered. However the dress sleeves cannot fit my forearm much less my upper arm Who does not understand an individual who wears a size 14, 16, or 18 has arms to match their bodies The dress looks like 7' for a 5' 4'' individual Where the *** did these people get their measurements?

Who are they measuring? All I am asking for is a return label so I can return the dress. Impossible to contact these people.

Sure they were present and ready when you ordered. Now there is a problem, they cannot be found, sure you find the dresses but information for a return, no way

View full review
Loss:
$205
Pros:
  • Beautiful dresses
Cons:
  • Absolutely no customer service

Preferred solution: Full refund

User's recommendation: Unless you are slim just do not order their dresses

Silva A Qlv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hillsdale, New Jersey

To return an item 400285****

JJsHouse - To return an item 400285****
JJsHouse - To return an item 400285**** - Image 2
To return a dress to jjhouse order 400285**** please respond I cannot reach you by phone you phone number is not working !!!
View full review

Preferred solution: Full refund

Anonymous
map-marker Meriden, Connecticut

Stuff did not arrive.

I still have clothes in my possession. I have put a stop payment on my CC,but no communications from them! What do I do now?
View full review
Christina M Zaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fall River, Massachusetts

No one will contact me about a purchase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Waiting for a phone calll !!! Most frustrating company by far as talking to someone for help just a bunch of questions and no answer for the consumer and people wonder why there is a problem
View full review
Loss:
$149

Preferred solution: Full refund

Christina M Zaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fall River, Massachusetts

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Please call me 508498**** want a return on a dress that was purchased waiting and this company is not friendly for buyers to talk to someone
View full review
Loss:
$149
Cons:
  • Not being able to talk to someone

Preferred solution: Full refund

User's recommendation: Waiting to hear your response

  • 1
  • ...
  • 14
  • 15
  • 16
  • 17
  • 18
  • ...
  • 124