Jimmy Beans Wool
Jimmy Beans Wool Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating from 1 review; customers are mostly dissatisfied with a 100% unfavorable rating and recommendation to find alternatives like PurlSoHo.
Positive Feedback
Longtime shoppers noted past loyalty from the 2000s, but the lone recent review offers no current positives about service or discounts.
Negative Feedback / Risk Areas
- Shipping errors resulted in orders sent to Puerto Rico instead of the states and undelivered purchases.
- Jimmy Beans Wool customer complaints center on unresponsive support, canceled contacts, and phone lines that only accept messages.
- High price level and poor discounts disappoint value-seeking buyers.
- Problems with billing, refunds, subscriptions and order management increase risk for recurring purchases.
Key Takeaways for Future Customers
- Check Jimmy Beans Wool reviews before ordering and compare prices with competitors.
- Avoid auto-ship or membership commitments until support responsiveness and refund handling improve.
- Expect potential delays and verify shipping addresses carefully.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating from 1 review; customers are mostly dissatisfied with a 100% unfavorable rating and recommendation to find alternatives like PurlSoHo.
Positive Feedback
Longtime shoppers noted past loyalty from the 2000s, but the lone recent review offers no current positives about service or discounts.
Negative Feedback / Risk Areas
- Shipping errors resulted in orders sent to Puerto Rico instead of the states and undelivered purchases.
- Jimmy Beans Wool customer complaints center on unresponsive support, canceled contacts, and phone lines that only accept messages.
- High price level and poor discounts disappoint value-seeking buyers.
- Problems with billing, refunds, subscriptions and order management increase risk for recurring purchases.
Key Takeaways for Future Customers
- Check Jimmy Beans Wool reviews before ordering and compare prices with competitors.
- Avoid auto-ship or membership commitments until support responsiveness and refund handling improve.
- Expect potential delays and verify shipping addresses carefully.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Never delivered what I paid for
- - Online service and customer support are terrible.
- - Orders were shipped to Puerto Rico instead of the U.S., with no explanation.
Nothing offered by the company I had to file a claim through USPS. Jimmy Bean did not address the problem at all. Contact them but don't wait for them not to respond, file a claim on the shipment if it goes to PR or someplace else besides the intended consumer.
Contacted them twice, and they canceled one of the contacts so they could use Zendesk. NO ANSWER, NO EXPLANATION. Their phone service only allows messages to be left. Likely they get so many complaints per day they cannot handle them.
So much for family run business. I don't have time to wait around for a call back, my time is valuable. JBW has lousy customer service. Still have not received an order placed back on October 16th.
They got their new building and all their "new stuff," but they have become one of the worst online retailers. I will not be purchasing from them anymore, used to use them all the time in the 2000s, but they have gotten much worse.
User's recommendation: Find somewhere else to purchase products like PurlSoHo
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