Charity Buczkowski

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Verified Reviewer
| map-marker Westover, West Virginia

EJ kept my license

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We went in for a test drive and the salesman kept my license. He sent me extra thanking me for coming but never let me know he still had my license until I realized it 3 hours later and called him. I don't understand how a salesman could have a customer's license in his possession for that long and not reach out.
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Loss:
$20
Pros:
  • We shall see
Cons:
  • Salesman kept my license

Preferred solution: Compensation for totalled car, time, and aggravation. Guarantee my identity is not at risk. I missed a turn on my GPS while talking to EJ to verify he had my license. I turned around to go back to get enroute my car was totalled. So I want a new car!

User's recommendation: Verify the salesman gave you your license back.

Arlene M Jez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with the Dealer with the car I bought.

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Kia, I bought a 2017 certified Kia Soul with 7,000 miles on Sept 25, 2020. I paid cash for the car. When I picked the car up, the salesman told me it only had one key. He told me they would order another key and it would be in the next week.Going on 3 months and no key. I have called the dealer Jim Shorkey Kia 6 times and nothing. I would like someone to help me get the other key. The dealer is located in North Huntingdon Pa. Arlene Maszle 412/983/5322
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't pay for the car until everything is completed even second Key

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