Jim Shorkey Kia
Jim Shorkey Kia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jim Shorkey Kia has a 3.4 star rating based on 2 customer reviews; consumers are mostly neutral with a 50/50 positive-unfavorable split. Jim Shorkey Kia reviews note concerns about customer service and pricing.
Key Takeaways for Future Customers
- Verify the salesman returned your license after a test drive.
- Confirm delivery of all items, such as a second key, before final payment.
Negative Feedback / Risk Areas
- Multiple customer complaints about poor customer service and unfulfilled promises.
- Reported lost or retained documents by staff and delays getting a second key.
Positive Feedback
Reviewers value the website and diversity of products or services.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jim Shorkey Kia has a 3.4 star rating based on 2 customer reviews; consumers are mostly neutral with a 50/50 positive-unfavorable split. Jim Shorkey Kia reviews note concerns about customer service and pricing.
Key Takeaways for Future Customers
- Verify the salesman returned your license after a test drive.
- Confirm delivery of all items, such as a second key, before final payment.
Negative Feedback / Risk Areas
- Multiple customer complaints about poor customer service and unfulfilled promises.
- Reported lost or retained documents by staff and delays getting a second key.
Positive Feedback
Reviewers value the website and diversity of products or services.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Westover, West Virginia
EJ kept my license
- - The salesman kept the customer's license for hours after a test drive.
- - He thanked me for coming but did not mention that he still had my license.
We went in for a test drive and the salesman kept my license. He sent me extra thanking me for coming but never let me know he still had my license until I realized it 3 hours later and called him. I don't understand how a salesman could have a customer's license in his possession for that long and not reach out.
- We shall see
- Salesman kept my license
Preferred solution: Compensation for totalled car, time, and aggravation. Guarantee my identity is not at risk. I missed a turn on my GPS while talking to EJ to verify he had my license. I turned around to go back to get enroute my car was totalled. So I want a new car!
User's recommendation: Verify the salesman gave you your license back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with the Dealer with the car I bought.
- - Bought a 2017 certified Kia Soul with 7,000 miles for cash.
- - Promised a second key in a week; after six calls, still no key.
Kia,
I bought a 2017 certified Kia Soul with 7,000 miles on Sept 25, 2020. I paid cash for the car.
When I picked the car up, the salesman told me it only had one key. He told me they would order another key and it would be in the next week.Going on 3 months and no key.
I have called the dealer Jim Shorkey Kia 6 times and nothing.
I would like someone to help me get the other key. The dealer is located in North Huntingdon Pa.
Arlene Maszle
412/983/5322
Preferred solution: Deliver product or service ordered
User's recommendation: Don't pay for the car until everything is completed even second Key
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