Complaint about one of your dealers

Your Tulsa OK dealership---Jim Norton Toyota sold my son a Venza on 12/4/21. They deceived my son with numerous unethical practices and the resolution has still no been resolved since they still owe him $899. The GM at that dealership appears to be the one that is not willing to send my son the final settlement. They have said that a check has been sent out but only part of this resolution has been received. I have never seen a dealership that comes close to the deceit and greed exhibited by this seller. I have contacted the BBB and they have offered some help. Your help in this matter will be greatly appreciated. Thanks much!!! Bill

User's recommendation: Stay away from this dealer.

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ID
#3281705 Review #3281705 is a subjective opinion of poster.
Location
Tioga, Texas
New Reviewer

Brake job ruined our car now needs a complete brake overhaul

Before we left to stay in Florida several months we had new tires a brake job and a new battery put in by Jim Norton Toyota in Tulsa Oklahoma . We drove it to Florida then a week later we started having problems with our brakes. We called Jim Norton and they said we would have to bring it in . We told them we would not be back till June and it was unsafe . No offer at all to help us out to have our brake job fixed. Finally we decided the car would have to be towed and told Jim Norton we were thinking of an attorney . Then all the sudden they said two months later we could take it in to another Toyota dealer. This Toyota dealership said because we left it sitting it would have to have major work. We had no choice in February when we called Jim Norton as it was unsafe to drive . We will see what this guy says I expect Jim Norton should have told us when they did the bad break job. Instead they took our money.
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ID
#1225218 Review #1225218 is a subjective opinion of poster.
Reason of review
Bad quality

Jim Norton Toyota - 2014 Ford Focus Car Review

I signed a contract thinking i was getting a certain rate. Well i was called back to resign the papers. What i failed to read the papers that actually it was a higher rate. No wonder the finance guy kept only showing me where to sign. He knew exactly what he was doing. He was ripping me off. Yes i should have read what i was signing, but then i thought they were honest. It only confirms that CAR DEALERS and Lawyers are two of the most CROOKED types around. So DONT SHOP NORTON TOYOTA, THEY ARE WORSE THAN NIGERIAN SCAMMERS
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ID
#1026894 Review #1026894 is a subjective opinion of poster.
Reason of review
Pricing issue

2015 Toyota Review