Jim N Nicks BBQ Restaurant
Jim N Nicks BBQ Restaurant Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jim N Nicks BBQ Restaurant has a 2.2 star rating based on 4 reviews; consumers are mostly dissatisfied. Rating distribution shows 75% unfavorable. Reviews cite website and location issues and a high price level.
Key Takeaways for Future Customers
- Read Jim N Nicks BBQ Restaurant reviews before dining and inspect your meal.
- Expect possible customer service issues and be prepared to ask for a manager.
- Be aware of website login and W-2 access problems when dealing with staff or billing.
Negative Feedback / Risk Areas
- Reports of hair in food and poor quality control.
- Complaints about rude or unresponsive managers and alleged racist behavior.
- Staff inattentive, wrong orders, soggy or dried food, and problems with website/W-2 access.
Positive Feedback
Some customers liked the fries and had good experiences at other Jim N Nicks locations in the past.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jim N Nicks BBQ Restaurant has a 2.2 star rating based on 4 reviews; consumers are mostly dissatisfied. Rating distribution shows 75% unfavorable. Reviews cite website and location issues and a high price level.
Key Takeaways for Future Customers
- Read Jim N Nicks BBQ Restaurant reviews before dining and inspect your meal.
- Expect possible customer service issues and be prepared to ask for a manager.
- Be aware of website login and W-2 access problems when dealing with staff or billing.
Negative Feedback / Risk Areas
- Reports of hair in food and poor quality control.
- Complaints about rude or unresponsive managers and alleged racist behavior.
- Staff inattentive, wrong orders, soggy or dried food, and problems with website/W-2 access.
Positive Feedback
Some customers liked the fries and had good experiences at other Jim N Nicks locations in the past.
Media from reviews
Serious Concern About My Recent Dining Experience
- - Found a long black hair on the catfish; staff said it was corn hair.
- - Charged for the meal; no manager spoke to them and replacement was declined.
Dear Jim N Nicks Management,
Im writing to express my concern about a disappointing experience I had at your restaurant last night. I ordered the catfish fillet plate with collard greens and macaroni and cheese.
While eating, I found a long black hair on my fish. I knew it wasnt mine because my hair is a completely different color.
I immediately informed my server and showed them the hair. After checking, they returned and told me it was a piece of corn hair. Despite this explanation, I was still charged for the meal, and no manager ever came to my table to address the issue.
I was offered another plate, but by that time, I had lost my appetite and declined.
I found this situation unacceptable and very disappointing.
At a minimum, I expected the meal to be comped or a manager to apologize personally. Ive always enjoyed Jim N Nicks, but this experience really changed my impression of your service and food handling.
I hope someone from management can review this matter and follow up with me.
Preferred solution: Refund and apology
User's recommendation: Recommendation to Future Customers: I would recommend that future customers carefully check their food before eating. My recent experience at Jim ’N Nick’s was disappointing — I found a long black hair on my fish, and the situation was not handled professionally. The staff told me it was a piece of corn hair and still charged me for the meal. No manager came to speak with me, and the overall response lacked care or accountability. If you decide to dine here, make sure to inspect your meal and don’t hesitate to ask for a manager right away if something seems off. I hope the restaurant improves its quality control and customer service so that others don’t have the same experience.
Resolved: Terrible lunch
- - Pulled pork sandwich was half fat.
- - Potato salad had a piece of waxed paper.
- - Burger bun soggy and lettuce brown; fries were good.
- - I won't return.
I understood that they are fairly new and with a new business there are workers coming and going. Some people fit and some don’t.
In the transition there’s going to be problems and I just happened to get the result of a problem. I was assured by management that they would be correcting it, so this won’t happen again.
I think that’s what it takes to make a good business great, feedback from the customers. Yesterday I was angry, because I’d spent my lunch and dinner money and was still hungry.
Well to my surprise this location has a long way to go. My pulled pork sandwich was half fat, and the potatoe salad had a piece of waxed paper mixed in it. I also purchased the burger and the bun was soggy and the lettuce brown, plus I waited almost 20 minutes to get food that I could eat. So I ended I eating the fries they were pretty good, but how can you mess up fries.
Jim & Nicks @ this location for me , its a No! They will never serve me anything again.I
User's recommendation: Beware! Watch your food.
So i would keep close eye on her!!!!
- - Sierra is the employee named in this review.
- - Described as rude and on her phone.
- - Seen at the bar eating, money in her pocket at the register.
EMPLOYEE THERE NAME IS SIERRA , SO RUDE, ON HER PHONE ALL THE TIME, WALKS AWAY, AND WHEN NEEDED HELP HAD TO GO LOOK FOR ANOTHER EMPLOYEE, WHILE EATING AT THE BAR, ALSO HAVE SEEN HER PIT MONEY IN HER POCKET AT REGISTER, IM PRETTY SURE YHATS NOT ALLOWED, SHES VERY SNEAKY, SO I HOPE YOU KEEP CLOSE EYE ON HER!!! UNLESS IT DOESNT MATTER TO THE COMPANY, BUT ILL NEVER RETURN, AS LONG AS SHES THERE!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerW2 was never received
I never received my W-2. Please mail it out to 222 Carroll Drive, Warner Robins, GA, 31093. Also, I'm not able to log in to the website, Jim N Nick's Green Employee.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe ribs was dried out the bake potato was hard as a brick i called the manager was rude in hung up the phone in my face jim n nicks was my favorite bbq spot but after this bad experience I'm done
The food was horrible I eat here 2 to 3 times a week never experienced this the manager was rude hung up in my face I'm never eating here again I believe she was racist
User's recommendation: Don't go to the one on windward parkway the manager is racist
Sigh here we go again, another IDIOT claiming racial profiling because you did not get what you want. If the manager hung up on you it was probably because YOU were RUDE and he did not want to deal with you.
How is the manager to know your racial background by a phone conversation if he cannot see you.
For all you know you and the manager could be of the same background. It is obvious that you are ASHAMED of your racial background.
Welfare of nick wooldrigde jim pihakis
Concerned about a lawyer. Do you know where I live?
Please get in touch with me somehow.
Its not about my experience at any restaurant. Im concerned about a lawyer I need to talk to in person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerW-2 information please
I need my W-2 sent to 222 Carroll drive Warner robins ga 31093
Can you please send my W-2 to 120 indigo drive Warner robins ga 31093 I recently moved to that address.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerW-2 and UKG pro
I can't log in to my UKG Pro to get to my W-2, and I was trying to get access with my W-2, but it's not letting me access the account.
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another one wanting free food. I've been there and the food is fine.