Jim Ellis Mazda Marietta
Jim Ellis Mazda Marietta Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jim Ellis Mazda Marietta has a 1.9 star rating from 2 reviews, recent recommendations say "Avoid at all costs" and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Check Jim Ellis Mazda Marietta reviews before buying to see recurring concerns.
- Expect issues with warranty repairs and service department responsiveness.
- Be aware of potential high repair estimates and medium price level.
Negative Feedback / Risk Areas
- Multiple customer complaints about refusal to fix clutch and warranty disputes.
- Allegations of reckless staff behavior with customer cars in the parking lot.
- Reports of expensive repairs and use of discontinued tires.
Positive Feedback
Reviewers note diversity of products and the dealer website as positives, despite poor customer service comments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jim Ellis Mazda Marietta has a 1.9 star rating from 2 reviews, recent recommendations say "Avoid at all costs" and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Check Jim Ellis Mazda Marietta reviews before buying to see recurring concerns.
- Expect issues with warranty repairs and service department responsiveness.
- Be aware of potential high repair estimates and medium price level.
Negative Feedback / Risk Areas
- Multiple customer complaints about refusal to fix clutch and warranty disputes.
- Allegations of reckless staff behavior with customer cars in the parking lot.
- Reports of expensive repairs and use of discontinued tires.
Positive Feedback
Reviewers note diversity of products and the dealer website as positives, despite poor customer service comments.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marietta, Georgia
THE EMPLOYEES RACE CUSTOMER CARS!!!
- - The staff reportedly races customer cars in the parking lot.
- - The reviewer warns not to take your car to this dealership.
THE EMPLOYEES RACE CUSTOMER CARS!!! Do NOT take your car to this dealership.
I work in the office park next door. The service staff regularly takes customer cars for races around our parking lot. They are wildly reckless with cars.
Sooner or later one is going to crash. I hope they get sued out of existence.
- Abuse customer vehicles
Preferred solution: Apology
User's recommendation: Avoid at all costs
2013 I sport clutch squeaking
- - Bought Mazda3 Sport from Jim Ellis in 2013; clutch squeaks since 2014 and the dealer won't fix.
- - I may hire a lawyer; do not buy from this dealer.
I think they are trying to stall till the 3 year warranty runs out, then make me pay for a new clutch
I bot a Mazda3 Sport from Jim Ellis in Dec 2013. Clutch started squeaking in summer 2014.
I have taken car back 3 times, Jim Ellis acknowledges clutch is squeaking but refuses to correct problem. I think they are waiting for my warranty to expire so they can charge me 2000+ for a new clutch. I have retained a lawyer and will try that route. DO NOT BUY A CAR FROM THIS DEALER AS THEY DO NOT FULFILL THEIR OBLIGATIONS.
This is the 2nd car (and the last, of course) that I will be purchasing from this dealer.
I will also tell others not to buy from this unreliable dealer. I want my clutch fixed.
Preferred solution: Deliver product or service ordered
Rock "took out" air conditioner, Mazda uses discontinued tires on 2012 car!
- - Nail caused a flat; tire replacement not covered; Yokokhoma tires are discontinued.
- - The rock damaged the air compressor; repair estimate is $1,061.
I got a flat tire in my 2012 Mazda Miata one week and it just so happened that my air conditioner went out that same week (or so I thought). Well road hazards such as this nail are not covered by my full coverage insurance or the tire manufacturer says the dealership, so I had to buy a new tire.
The Yokohoma tires on the Mazda, purchased at Jim Ellis Mazda in Marietta, Georgia, I found to be discontinued ALREADY! Sure you could find them if you searched online long enough and for $200 for one tire. While the dealership turned me down on replacing the car's tire as a courtesy to a new buyer (bought the car in March 2012), I asked them "well will you at look at my air conditioner and see why it is not cooling why I am here at the service dept?" Sure they said. Result?
A rock "took out the air compressor" and no that is not covered either. They handed me an estimate with a smile for $1,061.00. How would you feel right about now about your new Mazda? It was depressing to say the least.
The new car and fun was just taken away in one fell swoop. What kind of *** engineer would design an air compressor that can be taken out AT ANY GIVEN MOMENT? Sure, I will eventually have the money to fix the air conditioner for Georgia's very hot summers, but not soon! Technically, why should I fix it if a rock "can take it out on any given road and any given time, costing me OVER $1,000 EACH AND EVERY TIME!!!!!
Mazda Miata's SUCH IN THIS REGARD, can render you broke if you drive it too much and the dealer does not care one iota, they have my money.
My Advice? DON'T BUY A MAZDA.
Companies Similar to Jim Ellis Mazda Marietta
Genesis Motor
“Hello, I recently bought a GV60 2023. The car rims were in good shape. I decided to take my car to the...“
HGreg
“My experience with Hgreg Tampa went from great to horrible real quick. The process of purchasing my...“
Delray Hyundai
“My recent experience was a nightmare. It began on 6/13 and didn't conclude until 7/12. I will say I know...“
Jeff Wyler Automotive Fam...
“On September 6, 2025, I purchased a 2016 Ford C-Max Hybrid from Jeff Wyler Clarksville, Inc in Indiana....“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This report is ridiculous. We have a 1996 Miata we've driven over 200,000 miles and it's now 19 years old.
We have NEVER had an air conditioner problem. It was no doubt some kind of freak occurrence. A rock can always break anything. Also you wanted them to replace your tire as a 'courtesy'?
Nails through the tire are obviously not a warranty item.
You sound like a nightmare customer. Get it fixed and enjoy it, it's an awesome car, we've driven ours all over the country with no issues whatsoever.
Yeah well you weren't the one put out with a 3 month old car with two major occurrences. Get a life.
That's true, but neither occurrence was the fault of the car or the dealer. Don't be ridiculous.
You could have been struck by lightening too.
Would you blame that on the car and/or dealer?
Buy KIA :) :) :)