Jill of All Trades Construction LLC
Jill of All Trades Construction LLC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jill of All Trades Construction LLC reviews show a 2.4 star rating from 1 customer; consumers are mostly dissatisfied and the rating distribution is unfavorable.
Positive Feedback
The business appears very respectful in initial interactions and uses formal contracts to set expectations.
Negative Feedback / Risk Areas
- Recurring customer complaints cite lack of follow-through and unprofessional, disrespectful behavior.
- The owner retained an $800 deposit and delayed installation, prompting disputes over refunds.
- Reports describe poor customer service and persistent harassing messages after conflicts.
- Reviewers note a high price level relative to perceived service and product diversity.
Key Takeaways for Future Customers
- Get firm written timelines and payment/refund terms before signing.
- Keep records of texts and calls to support any dispute over refunds or billing.
- Consider checking other contractors if responsive customer service is a priority.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jill of All Trades Construction LLC reviews show a 2.4 star rating from 1 customer; consumers are mostly dissatisfied and the rating distribution is unfavorable.
Positive Feedback
The business appears very respectful in initial interactions and uses formal contracts to set expectations.
Negative Feedback / Risk Areas
- Recurring customer complaints cite lack of follow-through and unprofessional, disrespectful behavior.
- The owner retained an $800 deposit and delayed installation, prompting disputes over refunds.
- Reports describe poor customer service and persistent harassing messages after conflicts.
- Reviewers note a high price level relative to perceived service and product diversity.
Key Takeaways for Future Customers
- Get firm written timelines and payment/refund terms before signing.
- Keep records of texts and calls to support any dispute over refunds or billing.
- Consider checking other contractors if responsive customer service is a priority.
Turn one complaint into a collective action
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Verified Reviewer
Resolved: Retaining my deposit of $800
- - Contract signed over three months ago with poor follow-through.
- - Install was delayed; refunds were not promptly handled, with harassing texts.
Company fixed the issue and I have been provided with apology. I wrote her a final notice to refund the deposit within two weeks or court proceedings would ensue. She complied by returning the $800 one day late but nonetheless, she did refund the deposit.
I was advised that the screens would take up to six weeks to be delivered followed by an installation shortly after.
Once owner received the screens approximately the week of May 12, 2024, owner and I set a date of installment for June 1, 2024, because owner stated that she had a travel engagement. Owner texted a message the evening before on May 31, 2024, sharing that due to an emergency, her installer was unable to install as scheduled and she would call that same day.
I neither received a call that day nor up to over two weeks until I contacted owner for a refund. I was met with fury and disrespect. Not to mention, constant text messages and harassment after I had informed owner that I was working and would return a call to speak with her once I was available.
The HOA manager shared with me that once she phoned owner and mentioned my name, owner went on a rampage with the HOA manager, as well. In addition, owner continued to text me while slandering my character throughout the evening well into the night.
- Appears very respectful to gain business
- Very unprofessional and disrespectful
Preferred solution: Full refund
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