New Reviewer

Terrible Company - Do not purchase from them

Terrible with claims, cannot get someone on phone. Good price but when it comes time for a claim when you need them; terrible.
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ID
#1547176 Review #1547176 is a subjective opinion of poster.
Location
Phoenix, Arizona
Reason of review
Poor customer service
Loss
$18000
Preferred solution
Full refund

Terrible company

My home was robbed and items were stolen. Upon contact with Jibna (which is near impossible because they either don't answer their phones or NEVER return a call) I was given the run around repeatedly. After months of back and forth and being spoken down to - they refused to pay for the stolen items. Almost two years have now passed, going back and forth with this company. I've never dealt with this type of treatment - especially when I've paid for insurance and they refuse to actually honor the policy and help me when the time comes. We currently have a lawsuit against them. STAY AWAY!!!!!!!
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ID
#1088541 Review #1088541 is a subjective opinion of poster.
Reason of review
Poor customer service

JIBNA - Customer Care Review