Pissed

***, crook , liar. We paid 1500 deposit in 2 condos for July 2017 , got word today June 26 the owner has been arrested fir theft fraud, double booking etc. if you have a room booked you probably will show up to no condo. I hope he rots in jail!! Heartless *** artist
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ID
#1066463 Review #1066463 is a subjective opinion of poster.
New Reviewer

NO PLACE TO STAY upon arrival; paid in full! JG nowhere to be found.

Poor communication leading up to the vacation date, so I became worried. I had seen good reviews of the resort, plus flipkey, etc.; however, "after" I paid in full, I dug up the HORRIBLE reviews of the rental company itself. I felt foolish but had already paid in full and was past the refund date. With this in mind, I shared my concerns (once I FINALLY reached John), and I was reassured repeatedly that my reservation was good to go. We drove 10 hours thru storms to arrive on 6/24/17 to find that he was nowhere to be found, would not answer texts or phone calls; the resort could not reach him and neither could his cleaning crew. There we were...6 of us parked in the parking lot next to a guard shack, with NOWHERE TO GO on a Saturday evening, during one of the busiest weeks of the year. The condo had not been cleaned; we had no access anyway. Come to find out, this had happened to others the same day. I filed a police report immediately. I worked tirelessly with my bank etc. to secure funds and make fraud complaints. The following business day, (Monday, today June 27th, 2017) a business associate of JG's called to inform me that JG had just been arrested, and was "on his way to booking." I was encouraged to make my way to the police station before we departed for home to sign some papers and file charges. I have been assigned an investigator who is handling the case but have not yet spoken to him. Now...for some "good news." Long Beach Resort was where we were to stay. The staff there was mortified that this had happened to us, but sadly, informed us that we were not the only ones, even before the day of our arrival. The property manager made some calls to friends in the area to find us a place to stay. A friend of his from iTrip Vacations, Whitney, has taken such good care of us - it has been so incredibly unbelievable how much she has done to accommodate us for a full week. I mean, TRULY take care of us! I have been in constant contact with Whitney since the debacle. There are indeed angels on earth, as Long Beach's property manager, and iTrip Vacation's Whitney saved our vacation. This is our last family vacation before daughter leaves for college and son leaves for the air force! "John" from JGs Beachside not only destroys family vacations; he also destroys memories (and wallets). I don't know what happens next regarding his business future, but should you run across an opportunity to rent from this company...RUN.
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ID
#1066357 Review #1066357 is a subjective opinion of poster.
Cons
  • Being completely scammed and left with nowhere to go
Reason of review
Problem with delivery
Loss
$2616
Preferred solution
Full refund

THIS HURTS OTHERS VACATIONS ----- NOT HELPS!!!!

Jgs Beachside Rentals - THIS HURTS OTHERS VACATIONS ----- NOT HELPS!!!!
Well, after making our reservation for Spring Break this year I decided to read the reviews. Talk about a little panic...geez... Since we made our reservations far in advance I decided to periodically stay in touch with John regarding our stay. I mentioned the bad reviews and he acknowledged them but assured me in every conversation that my family and I would have an excellent stay. He also mentioned that he handles over 800 per year by himself. I am not sure if that is a good or bad thing. We met John at Edgewater and he took us up to the 11th floor unit. It had two decks facing the ocean, one off the kitchen/breakfast area and a large wrap around deck off the living area that went all the way around to the large master bdr. It was a 3 bdr/3bth and approximately 3000 sq ft in total. Obviously, the family loved it and we stayed for the week. We had a great time and will contact John again on our next trip down.
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ID
#1030642 Review #1030642 is a subjective opinion of poster.
Location
Panama City, Florida
Pros
  • He is a busy young man
Cons
  • He needs a secretary
Reason of review
Good quality

Ruined our vacation

We had a condo rented from John also, terrible news. We rented a condo on one floor, ended up on a totally different floor, different condo. They really are bad management. Will never do this again. Got to the condo we rented and they said they had sold that condo, so there we stood at the door trying to get into someone else's room. How embarrassing. This was in June 2016. Ruined our vacation for that summer. The condo they put us in had the ceiling coming in in one of the rooms, plus other things wrong. we will never call this company again, we have stayed in Panama City every summer for the past 20 plus years, will never stay here again.
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ID
#1020828 Review #1020828 is a subjective opinion of poster.
Cons
  • Being lied to and obvious thief
Reason of review
Poor customer service
Loss
$2400
Preferred solution
Full refund

JG'S Beachside Rentals is a rip off.

Saw what seems to be nice condos through John. Talked to him on the phone to reserve a condo at Longbeach Resort. Well that was 11 days ago. He has $500 for the deposit but has yet to send any agreement or paperwork via email that was to be sent same night I paid. He has an excuse and never emailed anything. I haven't signed anything and our week isn't blocked out on the calendar. Said if I cancel he keeps $250. Can't cancel something that hasn't even been booked or legally reserved. Went to the bank today to dispute the charge so we will see. He is obviously a *** man and wonder how long Panama City Beach is going to let him get away with stealing from people especially being out of state. Contacting the Chamber of Commerce next as well.
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ID
#1005636 Review #1005636 is a subjective opinion of poster.
Location
Panama City, Florida
Cons
  • Being lied to and obvious thief
Reason of review
Thief, liar, *** man NEED MORE?
Loss
$500
Preferred solution
Full refund

This place sucks