New Reviewer

Thieves!!

They sold me a ring with a finish that wore off in 3 days, they happily accepted my return but kept half my money!!
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ID
#1328736 Review #1328736 is a subjective opinion of poster.
New Reviewer

Jewelry International

This is not a good company at all. They have very bad products and a very bad reputation in the industry. I do not recommend anyone trying them. They will scam you and not refund you. They have fake 30 day money back guarantee that are never met, they are professional ruthless scammers. This is not a good company at all. They have very bad products and a very bad reputation in the industry. I do not recommend anyone trying them. They will scam you and not refund you. They have fake 30 day money back guarantee that are never met, they are professional ruthless scammers. They are not good people.
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ID
#1011466 Review #1011466 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1921
Preferred solution
Full refund

Jewelry Avalanche Customer Care Review

Returned ear gauges , for a smalker size, still haven't heard from Avalanche jewelry, my email rhondaeast40@***.com
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ID
#953966 Review #953966 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Resolved: *** off

Update by user Mar 05, 2016

THEY ARE NOT A SCAM it's just a small company and they handle lots of orders everyday. That was the reason behind the wait in response.

Update by user Mar 05, 2016

I'd like change my review on this company Jewerly Avalanche is truly wonderful. I wrote this review before I was able to get in contact with the customer service .

Once we did speak they were very understanding and helpful in returning my item.

I'm very please with this company even though my item was returned. I highly recommend using them for all your jewelry needs.

Original review posted by user Feb 19, 2016
I bought a ring from what I thought was sears but it turns out they out source to this jewelry avalanche company ! i got my ring I bought for $222 and it was hideous and not what I ordered ! I've been trying to contact them to return it and no one is contacting me back. THIS COMPANY IS A SCAM ! DONT NOT BUY FROM THEM!!!!! I've contacted sears as well to see if they can help get me a refund since it was bought through they're website but we will see what they say. I'm so upset this company could have at least contacted me back about the return but i've called and emailed multiple times and nothing.
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Resolved
ID
#793405 Review #793405 is a subjective opinion of poster.
Location
Houston, Texas
Pros
  • Ring advertised
Cons
  • What i got
Reason of review
Poor customer service
Loss
$222
Preferred solution
Full refund
New Reviewer

Resolved: Jewelry Avalanche sells wedding band and says it is a custom ring but I bought exactly what they advertised, and they will not allow me to return for exchange or refund