Jetson TV And Appliance Reviews

Super salesman, Robert, told us if we bought all Jenn Aire appliances, we'd get a 3rd year of warranty. After year 2, nearly all the LED lights in the refrigerator quit working.

When I called for service, they said unless I had the 3rd year of warranty in writing, too bad. Robert wouldn't take my calls. Don't buy from him or Jetson! Speaking of Jenn Aire, very mediocre for a top brand.

Lousy fit and finish. Microwave doesn't work properly; oven has issues. The stainless steel stains easily.

We have Kitchenaid appliances in another home - way better. Again, don't buy from Robert or Jetson!

After 20 years being a customer never again. Owner does not take emails or phone calls regarding complaints. Service manager does not follow up on resolution.

We thought our brand new Whirlpool refrigerator was not cooling down. Dana patiently explained the cooling down process.

Her information turned out to be exactly correct and all is well. Thank you very much Dana for your help!

Same parts are going bad five times in four years in Bertazzoni speed oven. It was fixed four times under warranty but it broke again.

To repaired wound cost $650 but it will go bad again since they cant give us an answer why is it braking again, apparently these part will brake of the oven is installed wrong, but Jetson installed the appliances, they came out and checked the installation again and its done as it was recommended by the manufacturer. Their different technician cant tell us why these parts are getting bad all the time.

On 2/28 Jetson delivered applianes to our home. The delivery person removed our door from the frame. He could not rehang it properly. He stripped the original holes, then tried screwing it back in several times resulting in 6 extra holes at each door hinge. That's 18 holes total. It took 2 people to close the door. they promised the would take care of it,

3/1/2019 2 men came to fix the door. They did not plug the holes. They used plastic inserts in the strpped holes to secure the door. It still did not operate properly, was difficult to open and close.

3/6/19 We called to follow up and were told a permit was being pulled for the repair.

3/111/19 a Contractor appeared at 4 pm at our home w/out notice. I wsn't home, my husband had a medical appointent, no repair took place.

We called 3/11, 3/13 and 3/15 and could not get any addional information.

3/19/19 Someone from Jetson came and adjusted the hunge. He never looked under the hinge to see the holes. The door now opens and closes properly, but still is anchored by plastic sleeves and has 18 extra holes in it.

I have called daily since March 20. Today, 4/3/19 Jason said he recieved an email and Jetson is not willing to do anything further for us.

My door was fine and actually did not need to be removed to make the delivery. All I'm asking is they fix the damage to my satisfaction. I'm concerned if we have a hurricane, my home will be compromised.