
Unclaimed
JetSkiCovers Com Reviews
546
CLAIMED LOSSES
9
TOTAL REVIEWS
JetSkiCovers Com Reviews
Didn't receive product
ordered a cover, they charged my card and never sent the product. Chat doeasn't help, on hold for 1.5 hours and e-mails go unanswered. This Company is a fraud.Don't buy from them
ID
Location
Porter, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe jet ski cover we received leaked so we returned it for a full refund however, the company decided to charge us a restocking fee on the defective cover. Contact with them has been horrible.
We received a defective jet ski cover - it leaked - so we returned it and requested a full refund. They however decided to deduct a restocking fee from the amount we paid. There should not be any fee to us for a defective item. We have spent way too many hours trying to get this properly resolved. Two to three months later, we are still trying to get this resolved. Not a good company.
User's recommendation: Be very careful in dealing with this company.
ID
Loss
$24
Preferred solution
Full refund
I have had a similar experience to others on here.
Ordered a cover from this Jetskicovers.com and they charged my card. A week later still no shipping information. Called, got the run around. Email replies don't work, they put me on "hold" with chat and do not come back. Just reported them to my credit card company and asked to cancel the transaction and get my money back.
User's recommendation: stay away from this company. It is a scam.
ID
Location
Alexandria Bay, New York
Was charged for 2 jet ski covers and never received them
Customer service is horrible, after placing order needed to contact them. Can not get through to company, by live chat, phone or email (which came back as undeliverable). No communication, my card was charged an no product.
User's recommendation: Stay away.
ID
Location
Altamont, New York
New Reviewer
These covers suck!
Not a custom fit, colors faded in 6 months.
User's recommendation: Get your cover somewhere else!
ID
Cons
- Deceptive advertising
Loss
$400
Preferred solution
Full refund
New Reviewer