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Jetsetter

Jetsetter

www.jetsetter.com
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Jetsetter Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Jetsetter reviews show mixed sentiment with customers noting a generally high price level and dissatisfaction with customer service and discounts.

Positive Feedback

Some recent recommendations emphasize using a well known company and flying someone reliable, showing customers value dependable providers for travel needs.

Negative Feedback / Risk Areas

  • Frequent Jetsetter customer complaints about poor customer service and unreachable phone numbers.
  • Reports of unexpected charges and billing disputes affecting refunds and cancellations.
  • Difficulty canceling membership and resolving subscription or membership issues.

Key Takeaways for Future Customers

  • Check recent Jetsetter reviews before booking and confirm total costs upfront.
  • Document calls and request written confirmation for cancellations or refund promises.
  • Consider established carriers if immediate flight assistance or reliable customer service is critical.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous

Canceling menbership

., dont have any use for this product ! canceling is what i want to do , dont want it , dont needed .

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Anonymous
map-marker Joliet, Illinois

Checking flight arrivals

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AI Highlights
  • Need help finding today's arriving flight with the person on it.
  • The person is military and not feeling well.
  • Pickup time from the airport is unknown.

Get me someone who can help with flights to see which flight is coming in today with him on it. Hes military and not feeling well. I have to get him to the hospital immediately following pick up

From airport but dont know what time that is.

User's recommendation: Use a well known company.

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Anonymous
map-marker Joliet, Illinois

Checking flight arrivals and I’ve tried 4 - 5 phone numbers and not one of them works. Bad company.

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Updated by user Jan 20, 2025

It’s absolutely terrible. Heed this warning.

Original review Jan 19, 2025

I need help finding a flight company inbound from Bamako to OHare. He left Bamako yesterday and is arriving today but he didnt give me the flight info from NYC to OHare.

User's recommendation: Fly someone reliable.

View full review
Chris P Saz

Charged Extra then committed

AI Highlights
  • Three charges appeared on my card, totaling $400 more than what was agreed.
  • I cancelled the ticket, requested a refund, and now face a $75 service fee.

I booked tickets with a company http://jetsettersavings.com. I was shocked to see three different charges on my credit card statement, the totals were $400 more than what was agreed at the time of booking.

Please be aware of this company. When I saw the statement I decided to cancel my ticket and get my money back. I rang this company and spoke to the representative and asked him that I wanted a refund because of the extra charge, he said he will have someone from the admin department to look into the matter and call me back. I did not receive any call from them and when I called back they hangup on me for about 5 time and after making several phone calls I was put through to the manager.

Now they want to charge me $75 on one ticket as their service fees.

I dont know what sort of a company is this. I hope I get my money back.

Loss:
$400
View full review
3 comments
Guest

It all seems sooo interesting since our form of payment is with paypal....

Are you sure this really happened Chris?

Guest

Still waiting for a resonse

Guest

We never had such a call or ever charged a customers credit card since we deal with paypal. If you have a legitimate complaint please respond.

View more comments (2)

Travel Expert Talks

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Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.

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Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

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