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Jetro Cash And Carry

Jetro Cash And Carry

jetro.com
What is your customer experience with Jetro Cash And Carry?

Jetro Cash And Carry Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Jetro Cash And Carry has a 2.9 star rating based on 2 customer reviews, with neutral sentiment and a 50/50 positive to unfavorable distribution; recent recommendations say "Would recommend others".

Key Takeaways for Future Customers

  • Store layout and diversity of products are valued by reviewers.
  • Price level is reported as low, relevant for membership buyers.
  • Expect mixed experiences with customer service and membership interactions.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude staff and poor customer service.
  • Reports of a manager refusing adjustments and callers being hung up on.

Positive Feedback

Many reviewers praise the store layout, product variety, low prices, and several employees who are helpful and friendly.

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Lenny M Dzp

M o d on duty fail to do is job

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AI Highlights
  • - Needed green bananas for cooking but found yellow ones.
  • - Manager refused a discount, saying nothing was wrong with them.

I when to store #25 to purchase goods for my store I needed some green bananas those I saw there wads tuning yellow and they are supposed to be hard green for cooking ask the m o d for as discount and he said no nothing is wrong with them these bananas will not be sold as green and there are not yellow bananas I would have salvaged was I could so I think this manager is not doing a good job and not good for business or costumer

Preferred solution: For the managers to be in service of their coustumers

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Phyllis D Cyg

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Verified Reviewer

Bad customer service

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AI Highlights
  • - On 04/24/20 at 3:30pm, front desk clerk had a poor attitude.
  • - Other staff were helpful, and the Spanish front desk clerk provided excellent service.

I came to your store on Friday 04/24/20 around 3:30pm. The black lady at the front desk had the worst attitude.

Customer service plays a big part in a company's business. If she continues with the nasty attitude she has customers are not going to come back. Its the second time that i have shopped there and the attitude is the same. Maybe she doesnt know she's being rude.

Other than that situation all the other workers i came in contact with was helpful and very friendly.

Also my visit to your store on Saturday 04/25/20 the spanish lady at the front desk her customer service was excellent she was very friendly. Maybe she can teach the other lady about good customer service.

User's recommendation: Would recommend others

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Daja Hhm

Membership card

The customer service was so rude and hanged up on me

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