Jetpets Australia
Jetpets Australia Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jetpets Australia has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Eagle Farm, Queensland
Tricked/ripped of
In searching for pet transportation companies to ship two dogs from Australia to the US, I contacted a number of pet transporters who gave me quotes. I asked a few compatriots who have had animals transported to recommend companies, and this company was recommended by a good friend.
I Received a quote for services, then spoke with a customer representative who took my deposit. After taking the deposit I was informed that I needed to send a copy of my passport.
No other company in this line of business requires this.
I informed them that they should have told me about this requirement prior to taking my "non-refundable" deposit.
I have contacted the company and told them that I did not think it good business practice to not tell people up-front that a copy of their passport would be required.
I would like my money back.
- Being deceived
Preferred solution: Full refund
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