Anonymous
map-marker Brampton, Ontario

Deposit

Did not solved my problem of deposit now what can I do when it is solved please help me how it is solved and when
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Qudratullah R

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Verified Buyer
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Verified Reviewer
| map-marker Curitiba, Parana

Hello, I want to create a new account

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Jeton - Hello, I want to create a new account
Jeton - Hello, I want to create a new account - Image 2
Hello, I want to create a new account please help me thank you so much I hope you can help me I need this account
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Loss:
$5000
Pros:
  • I need this account
Cons:
  • I need this account

Preferred solution: Full refund

Diluk F Cyn

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Verified Buyer
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Verified Reviewer
| map-marker Kannur, Kerala

I want to activate my account

Jeton - I want to activate my account
Today I withdraw money from 1xbet app thrue the jetin app . After I installed app and get all Mony in jetin app . I think by mistake I press wrong password in app . That's why app can't see me . However if you can deposit my Mony back it's very good. I'm in Bahrain in 3 month. This Mony is lot of for me . If you can contact me in morning is better. +973******** . It's my last try . If I can't get this Mony , please give to some charaty program my Mony . I lost lot of things more then Mony . Thanks
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Loss:
$38
Pros:
  • Account missed

Preferred solution: Full refund

User's recommendation: No idea still

Jens C Irt

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Verified Reviewer

Delay for instant issue

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The money was de day after on my jetoncard . No problem from now on I know that the thing just was that coinbase windraw show me that it would be send instantly from there my issue thanks for the help greets jens
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User's recommendation: Very usefull

Bruce M Vyu

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Verified Reviewer

Verification process - Complete ***

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So I decided to try jeton to move some money online because it was so "quick and easy" and even said the word "instant"...Not a complete lie, but the only thing that's instant is that you can deposit money. So I have 300 dollars deposited, which I realize is not much, but I can't send or withdrawal the money and can't even, now get this, send it back to the same account that it originally came from!!!

This is a disgusting way to treat customers. The moment you want to send or withdrawal you need a verification which is the usual photo ID stuff on most platforms (I'm on my 3rd day waiting). I sent the photo which was for some reason rejected. Contacted customer support who then approved the photo and said my info was sent to another department for final verification which "may take a few hours".

After contacting them another couple times after that, still no solution. Just be patient and wait for an email they say.

Wtf is going on? It's been 3 DAYS man with money held up.

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Loss:
$300
Pros:
  • Customer service is horrendous - just useless
Cons:
  • Verification process is horrendous - money held up for days

Preferred solution: Full refund

User's recommendation: Never use this *** site, costumer service is absolutely useless

1 comment
Guest

Never use your website!

Lovena Prp
map-marker Santiago De Los Caballeros, Provincia De Santiago

Pour plainte

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It's very bad customer service, and they are like robots with no brain or critical thinking. I'm travelling, and they need to be back to my country to use their services. They have absolutely no sympathy for their customers
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User's recommendation: Absolutely NOT

Lovena Prp

Pour plainte

I WANT TO CLOSE MY ACCOUNT IMMEDIATELY, PLEASE PROCESS THE CLOSING OF MY ACCOUNT TODAY AND ERASED ALL MY PERSONNAL INFORMATIONS FROM YOIR PLATEFORME AND YOUR COMPANY AND TRANSFERT MY BALANCE BACK IN MY BANK ACCOUNT.
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Pros:
  • Disgusting customer services
Cons:
  • I hate jeton

Preferred solution: Full refund

User's recommendation: Absolutely NOT!!!

Kumar G Deo

Jeton login

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Not able to assess , the jeton account and not getting the verification code to my e mail account snd not giving reply
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Loss:
$170000

Preferred solution: Kyc verification

User's recommendation: Quick reply

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