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Trying to change my flight from Sju airporrt to Hartford. Called customer service was on the phone 45 plus minutes.Finally got a representative and she was very professional informed me the flight to hartford was full but I could go to the gate A4 in SJU airport to go...
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Anonymous

Anonymous "go as stand by"Care to elaborate? You went down there knowing you were on stand by, what did Carlos not know or understand?

3.1
#1020279
Reply to reviews
Es increíble donde llegan JetBlue mi hijo tenía que viajar solo el 2/14/17 *** problemas de ashma y como compre el vuelo *** la hija de un amigo me dijeron que no podía entrar a llevarlo que solo era una sola persona que lo podía entrar por más que le rogué a servicio...
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Jetblue flight booked, wasn't checking any baggage, had regulation sized carry-on. After boarding I was told I may have to CHECK it due to their overstuffing the overheads with nonsense and ***. From what I recall 1 carryon per person. 3 people in my row equals 3...
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Anonymous

Anonymous So the poster puts the baggage under the seat, and yet she still complains about being told that she MAY have to check it. She is obviously so narcissistic and self-centered ...

Anonymous

Anonymous every airline has this problem.Overhead bins fill up on full flights.If every person on any given plane brings 1 carry on the space will run out.Theres simply not enough for e...

Jetblue Airways Baggage Policy Review

#1010839
1.2
Terrible customer service people boarding are terrible no urgency no common sense when it comes to checking bags at the gate. Letting people carrier bags on well over dimensions
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Jetblue Airways Baggage Policy Review

#997369
2.5
Destroyed my luggage. Jetblue Baggage handler must have been looking for something valuable since they rifled through my suitcase. Tore off TSA lock and took zipper with it. Had to buy new luggage while on vacation.
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Jetblue Airways Customer Care Review

#973400
1.3
Horrible service to start with . We board the plane and the plane has a problem so we are forced to be delayed and now due to high winds going to Portland we are delayed another hour or two . No food no drinks no nothing to accommodate the problems will never be flying with jet blue again .
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Short Review for December 06, 2016

#967737
very rude employee Shulissa Edwards at a Jacksonville airport. Had an unpleasant experience because of her attitude problem
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Just boarded JetBlue flight 284 with 2 small children. They took one of our three bags ( all are carry on size) and checked it as we were boarding the plane. Once on the plane I noticed there were several available places to store the bag including above my seat. After...
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Anonymous

Anonymous It may have been the bins were full but they moved bags around or asked people to put small bags under or maybe it was a full flight and they were just being proactive and ask...

Estos son los abusos que la aerolínea JetBlue está cometiendo contigo ¡Que ABUSADORES! Ramón Antonio Veras informa: 1.- El irrespetuoso está presente en todas partes y demuestra su insolencia sin tomar en cuenta que lesiona los derechos de aquellos ante quienes...
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Mi hija y mi sobrinallegaron de la republica dominicana el 23 de diciembre del 2016 su # de vuelo en el q ella vino era el 836 salio de la ciudad de new york el 11 de enero del 2017 salio a las 2 de la mañana del miercole 1/11/17 no se q paso ella y mi sobrina estaban...
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#991159
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My spouse book a morning flight from fort lauderdale to KIN MORNING flight and was refused entry on her flight by security now it caused us to lost money i want to sue jetblue and its security how do i go about it ? My spouse had to wait on another flight ,security...
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pirigon

pirigon Your credit card company should be able to return yourmoney back to you. This reimbursement is for servicesnot performed. Then let them work it out.

Anonymous

Anonymous Did you arrive 2 hours early,as airlines suggest?they recomend showing up early in case there are long lines at check in or security or for other unforseen issues.They have ca...

After I finally thought I found an airline that I could trust and didn't want to nickel & dime everyone, you became just like the other discount airlines that screw their customers. I had a problem with my seat and I was very uncomfortable so I tried to move to an...
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Anonymous

Anonymous Its not greed its called consistencey.It would not be fair for others who paid the extra money for an exit row,to then allow you to move there for free.the exit row seats are ...

Anonymous

Anonymous Yes it is not fair for the people who do pay to upgrade.

2.3
I didn't like
  • Attend was not helpful
#974770
Reply to reviews
Was waiting at my scheduled gate for two hours. No one bothered to tell me the gate was changed. I bought these tickets two months ago. Checked it this morning for changes. No gate change noted. This is the second time I paid 70.00 extra dollars for me and my husband...
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Anonymous

Anonymous Its not the airlines fault that you got to the gate late and boarding already started.all airlines have gate changes all the time.you are an adult it is your responsibility to...

Contact JetBlue Airways

Headquarters Address:
JetBlue Airways Corporation
Att'n: Customer Relations P.O. Box 17435
Salt Lake City, UT 84117-0435
Phone:
(800) 538-2583
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My experience was not the greatest I got Fisk at and search at the airport came through the security ok the attend was not helpful at all ground crew forget it I am 64 yrs old I will not fly jet blue again I wish AA would come back direct to Barbados my liquor was...
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Anonymous

Anonymous Its a random search.the tsa and airlines randomly select people for extra screening.Remember 9/11.If you dont like security then dont fly or get over it.

Anonymous

Anonymous Have you ever heard of punctuation. It makes reading a lot easier.

1.8
I didn't like
  • Janus employee id 97662
  • Attend was not helpful
#966683
Reply to reviews