New Reviewer

Ruined My Hair and Charged Me for It

Jessica's Color Room - By far my worst experience at a salon. I brought in several pictures of exactly what I wanted, and called to book and explained my hair type. First off this 't3' gimmick never came to fruition, I got a head massage but just the standard you get anyways and nothing else. The stylist Sarah has ruined my hair. She triple processed it, at one point I was crying in the chair looking at how it was turning out. I wanted just dark brown hair, I have red highlights now. My scalp still stings when I'm washing my hair from the SEVERAL chemical treatments that were ordered up for my very fine hair. The results are a bad color a bad cut that went 2in too short and my hair breaking and having a terrible texture. The kicker - Jessica feeling 'really bad' for charging me $200 for corrective coloring (to fix their screw ups!!!!) They are TERRIBLE... then I got a nice little postcard asking me to call to book a follow up appointment. Yeah, I don't think so.
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ID
#165408 Review #165408 is a subjective opinion of poster.
Location
Katy, Texas

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