Skip to content
Jesse Brown VA Medical Center

Jesse Brown VA Medical Center

www.chicago.va.gov
What is your customer experience with Jesse Brown VA Medical Center?

Jesse Brown VA Medical Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Jesse Brown VA Medical Center has a 1.0 star rating from 3 reviews, with consumers mostly dissatisfied and 100% unfavorable sentiment; recent recommendations urge veterans to seek care elsewhere.

Positive Feedback

Few or no positives are reported; there is no mention of satisfactory care or helpful administration in current Jesse Brown VA Medical Center reviews.

Negative Feedback / Risk Areas

  • Consistent complaints about rude, aggressive staff and inhumane treatment.
  • Frequent criticism of customer service and poor management response to complaints.
  • Reviews note high price level and dissatisfaction with services offered.

Key Takeaways for Future Customers

  • Expect negative reports when searching Jesse Brown VA Medical Center reviews and consider alternatives recommended by reviewers.
  • Be prepared to escalate issues, as several customers describe unresolved Jesse Brown VA Medical Center customer complaints.
  • Assess customer service experiences carefully before using paid services.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Johney M Vnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

IM NOT DOING WELL

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The Jesse Brown VA is criticized for uncaring staff toward veterans.
  • - They claim there is proof this will cause more veterans to die waiting for care.

I HATE WHAT I AM SEEING AT THIS V.A THEY HIRE THE WORST STAFF WHO DONT GIVE A DAMN ABOUT VETERANS. I HAVE PROOF THAT THIS IS A PROBLEM THAT WILL CAUSE MORE VETERANS TO DIE WAITING ON CARE.

I HATE THE JESSE BROWN V.A. I SHOULD NEVER HAVE SERVED MY COUNTRY TO COME HOME TO PURE IGNORANCE...GOD HELP ME PLEASE

Preferred solution: HELP WITH PAIN AND MEDICATION

View full review
1 comment
Alakai Pde

I was with the Hines VA system for almost 30 years and had ZERO issues. I moved less than 2 months ago and now under Jessie Brown VA.

For a lack of better words Jessie Brown VA is a complete Shi$ Show. As of today I have switched back to Hines, though I have to drive 15 miles to the closes clinic, I know it will be worth it!

Anonymous
map-marker Boston, Massachusetts

Improve service!

AI Highlights
  • - Staff are rude and lack respect toward patients.
  • - The dining room and commissary need changes; people feel treated as an inconvenience.

People here are drunk with whatever power they might have! So many are rude and crude!

I often feel like Im being herded like Im cattle.

The commissary and the dining room need to be reorganized.

People are treated like they are some sort of inconvenience to them. The staff needs to have more respect and compassion for sick people or go find another job!

User's recommendation: Go to Lovel…stay away from JB…if you want to be treated like a human being!

View full review
Abdul K Hby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cruel behavior of three staff of Jesse Brown Medical Center.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Jesse Brown VA Medical Center never tried to contact me.
  • - I am upset and disappointed with management for some staffs cruel behavior.

Dear Pissed Consumer Team:

Jesse Brown VA Medical Center never tried to contact me. I am still very upset and disappointed with Jesse Brown VA Medical Center Management for some staffs cruel behavior.

Sincerely,

Abdul Karim

Preferred solution: Apology

View full review
Abdul K Hby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inhumane Behavior of three Staff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Dec 29, 2020 at Jesse Brown VA, three staff were rude.
  • - I was denied seating inside, and security shouted and forced me outside.

I had an ugly experience on an afternoon of December 29, 2020, about 2:40 PM at the Jesse Brown VA Medical Center, 820 S Damon Ave., Chicago, IL. Three personnel of the Hospital were unprofessional, extremely rude (one of them was very aggressive), and highly confused.

I was waiting for a 755 Pace Bus for Bolingbrook (a suburb of Chicago, IL), which was supposed to be arriving 50 minutes later, so I asked the Staff of the Hospital who was allowing people to enter into the Hospital, if I can sit somewhere if she allows me for some times until the bus pulls in--she denied letting me sit inside the Hospital and also denied my request to sit down where ever she allows, so I can offer my afternoon Prayer; however She allowed me to stay in the Corridor instead and wait for the Bus.

Visitors to the Hospital that she was checking in, none of them showed their ID or any sort of ID who can tell her that they all were legitimate visitors or staff of the Hospital.

Outside the Hospital, there is a waiting area for the Pace Bus, but the area was being used by smokers (staff of the Hospital and non-staff); it was cold afternoon, and it was hard for me to stay outside the waiting are for 50 minutes; I am almost 70 years old.

Once one Security Officer allowed me with a very harsh voice to wait only once until the Bus pulls in, and within a few minutes two more Security officers (sent by the Lady Staff) of the Hospital approached toward me and told me to leave that corridor and stay outside, one of them harassed me, almost pushed me out, shouted at me and intimidated me with his aggressive behavior, and he was extremely rude.

When I told him that I will complain about your outrageous behavior, he replied to go ahead and make a complaint; he showed his confidence that he will not be asked about his aggressive behavior.

This was my first time in the Hospital and was very much disappointed with their inhumane behavior.

I hope these Governmental Facilities funded federally for the Citizens of this Country have some check and balance with their employees attitude and some Staff members becomes respectful toward with other Tax Payers who also contribute to run these facilities; these facilities are our own and belong to civilian.

We all respect, love and honor Veterans for their sacrifices to protect us and America. God Bless America.

Preferred solution: Apology

User's recommendation: Administration must question these three Staff for Aggressive Behavior

View full review

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article