Johney M Vnp

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Verified Reviewer

IM NOT DOING WELL

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I HATE WHAT I AM SEEING AT THIS V.A THEY HIRE THE WORST STAFF WHO DONT GIVE A DAMN ABOUT VETERANS. I HAVE PROOF THAT THIS IS A PROBLEM THAT WILL CAUSE MORE VETERANS TO DIE WAITING ON CARE.

I HATE THE JESSE BROWN V.A. I SHOULD NEVER HAVE SERVED MY COUNTRY TO COME HOME TO PURE IGNORANCE...GOD HELP ME PLEASE

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Preferred solution: HELP WITH PAIN AND MEDICATION

1 comment
Alakai Pde

I was with the Hines VA system for almost 30 years and had ZERO issues. I moved less than 2 months ago and now under Jessie Brown VA.

For a lack of better words Jessie Brown VA is a complete Shi$ Show. As of today I have switched back to Hines, though I have to drive 15 miles to the closes clinic, I know it will be worth it!

Anonymous
map-marker Boston, Massachusetts

Improve service!

People here are drunk with whatever power they might have! So many are rude and crude!

I often feel like Im being herded like Im cattle.

The commissary and the dining room need to be reorganized.

People are treated like they are some sort of inconvenience to them. The staff needs to have more respect and compassion for sick people or go find another job!

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User's recommendation: Go to Lovel…stay away from JB…if you want to be treated like a human being!

Abdul K Hby

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Verified Reviewer

Cruel behavior of three staff of Jesse Brown Medical Center.

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Dear Pissed Consumer Team:

Jesse Brown VA Medical Center never tried to contact me. I am still very upset and disappointed with Jesse Brown VA Medical Center Management for some staffs cruel behavior.

Sincerely,

Abdul Karim

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Preferred solution: Apology

Abdul K Hby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Lenox, Illinois

Inhumane Behavior of three Staff

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I had an ugly experience on an afternoon of December 29, 2020, about 2:40 PM at the Jesse Brown VA Medical Center, 820 S Damon Ave., Chicago, IL. Three personnel of the Hospital were unprofessional, extremely rude (one of them was very aggressive), and highly confused.

I was waiting for a 755 Pace Bus for Bolingbrook (a suburb of Chicago, IL), which was supposed to be arriving 50 minutes later, so I asked the Staff of the Hospital who was allowing people to enter into the Hospital, if I can sit somewhere if she allows me for some times until the bus pulls in--she denied letting me sit inside the Hospital and also denied my request to sit down where ever she allows, so I can offer my afternoon Prayer; however She allowed me to stay in the Corridor instead and wait for the Bus.

Visitors to the Hospital that she was checking in, none of them showed their ID or any sort of ID who can tell her that they all were legitimate visitors or staff of the Hospital.

Outside the Hospital, there is a waiting area for the Pace Bus, but the area was being used by smokers (staff of the Hospital and non-staff); it was cold afternoon, and it was hard for me to stay outside the waiting are for 50 minutes; I am almost 70 years old.

Once one Security Officer allowed me with a very harsh voice to wait only once until the Bus pulls in, and within a few minutes two more Security officers (sent by the Lady Staff) of the Hospital approached toward me and told me to leave that corridor and stay outside, one of them harassed me, almost pushed me out, shouted at me and intimidated me with his aggressive behavior, and he was extremely rude.

When I told him that I will complain about your outrageous behavior, he replied to go ahead and make a complaint; he showed his confidence that he will not be asked about his aggressive behavior.

This was my first time in the Hospital and was very much disappointed with their inhumane behavior.

I hope these Governmental Facilities funded federally for the Citizens of this Country have some check and balance with their employees attitude and some Staff members becomes respectful toward with other Tax Payers who also contribute to run these facilities; these facilities are our own and belong to civilian.

We all respect, love and honor Veterans for their sacrifices to protect us and America. God Bless America.

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Preferred solution: Apology

User's recommendation: Administration must question these three Staff for Aggressive Behavior

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