Neila Yzt

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| map-marker Newark, New Jersey

TERRIBLE SERVICE

Jersey Usa Br - TERRIBLE SERVICE
Jersey Usa Br - TERRIBLE SERVICE - Image 2

Don't buy from the Jersey Usa br store! They have terrible service and don't meet the delivery deadline.

They do not serve the customer with respect. I purchased a shirt kit from them on 03/28/24, number {{Redacted}} worth $260 and they gave me 20 business days for delivery. After 11 days I asked for a status on my delivery and received poor service as they treated me with arrogance and sarcasm. Yesterday, after the 21st business day, I sent a message, during their business hours, asking for the product tracking code and they didn't respond to me.

Today 04/27/24 I sent a message asking again for the tracking code and they responded badly again. Anyway, I paid for the product, I'm not having a good purchase because I haven't received the product yet and I'm afraid of having been deceived by this company JERSEY USA BR.

I would really like to receive the product I paid for. Jonathan Abreu

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User's recommendation: DON’T BUY ON JERSEY USA BR STORE

Thiago A Xcq

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I bought a product and it was never delivered

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Jersey Usa Br - I bought a product and it was never delivered
Jersey Usa Br - I bought a product and it was never delivered - Image 2

I bought a team jersey with the number Invoice# JUB000101886

and they haven't delivered for two months. Always the same excuses and they will deliver next week.

This past week they no longer respond to messages and continue to sell products to countless customers (especially Brazilians) here in the United States.

This has to stop!!! The police are already being called because many people report the same scam.

View full review
Loss:
$110
Cons:
  • Hundreds of people are fooled

Preferred solution: Full refund

User's recommendation: PLEASE DON'T BE FOOLED. Don't throw your money away

3 comments
Camisha Zac

Dude, they solved my problem because they had a delay with the supplier and that doesn't mean they are scammers and they said they sent your order so it's good people here on the site will be honest, because the site will no longer have credibility I have several friends who buy from them years and they never went without receiving them and I can guarantee that they are not a scam, as I received no products even with delays and other friends too

Camisha Zac

I bought from them and it was also late but everything arrived ok and they even sent 2 super gifts, they are very attentive and if any customer didn't receive it they can contact us, as all orders count as delivered

Demetrius Mqv
reply icon Replying to comment of Camisha Zac

When you purchase any product and do not receive it, you have the right to receive your money back. It was the least that could be done.

In my case, it's been more than 70 days. They just had to return the money...

but they keep asking other people to respond to complaints here. We all know that your answer that you received 2 super gifts is not convincing.

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Anonymous
map-marker San Diego, California

GOLPE CUIDADO

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Jersey Usa Br - GOLPE CUIDADO

Brasileiros nos Estados Unidos, não comprem, essa é empresa e uma farsa.

GOLPE

GOLPE

GOLPE

GOLPE

GOLPE

GOLPE

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Joao G Fwt

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It seems they are scammers. Don't deliver the product and only bs the consumer

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Jersey Usa Br - It seems they are scammers. Don't deliver the product and only bs the...
Updated by user Jan 19, 2023

The shop contacted me and politely (this time) explained what’s going on and how they are trying to resolve.I agreed to wait until a certain date.I’ll keep you all posted

Original review Jan 19, 2023
I bought a jersey for my son on Dec 30th. So far it is Jan 19 and the processing of the product didn't even happened, even though they said it would take 7 to 14 days to arrive.

I contacted them multiple times and they basically almost never respond. When they respond they are evasive and never come back with real information.

I asked a refund and they simply ignored.
Still no information and I regret as *** to have bought with them.
I am filling a complain at the better business bureau and also with the Attorney General of my State, simply because I believe - based on also other feedbacks here - that they are scammers and not a serious business
UPDATE: the shop contacted me and explained politely where the problem currently is. I agreed to wait for until a certain date so they can ship my purchase.
View full review
Loss:
$105

Preferred solution: Full refund

User's recommendation: Don't buy with them

2 comments
Camisha Zac

Guys, pass your name here or print your order because I contacted them and they didn't find any order in their system with your name ok

Guest

Did you ever receive the purchase?

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Izabela M Mvs

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Verified Reviewer

Bad service

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don't buy!! bad service, they don't return messages in time, they don't know how to communicate with customers

View full review
Cons:
  • Just bad things about them

Preferred solution: Apology

User's recommendation: Don’t buy from them

Lauro M Tyy

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Verified Reviewer

They does not deliver the products

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The company does not deliver the product and do not answer phone calls. After two months of trying to get a refund, they blocked me from all social media. Scammers.

View full review
Loss:
$100
Cons:
  • Do not answer phone calls
  • No responde
  • Do not deliver product

Preferred solution: Full refund

Karine C Lxw

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Still no item!!!

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Jersey Usa Br - Still no item!!!
Jersey Usa Br - Still no item!!! - Image 2
Jersey Usa Br - Still no item!!! - Image 3
Jersey Usa Br - Still no item!!! - Image 4
Jersey Usa Br - Still no item!!! - Image 5
Jersey Usa Br - Still no item!!! - Image 6
Updated by user Jan 11, 2022

I’ve finally received some information from them.

Original review Jan 11, 2022
UPDATE AT BOTTOM
I placed an order with this company on December 9th. I ordered a jersey as a Christmas gift for my boyfriend.

I decided to order from them because I couldnt find this jersey in the correct size anywhere. Before ordering, I made sure to contact the company and ask them a few questions. They told me that the item would take 7-15 business days for it to be delivered so I agreed and made the purchase. I paid $90 for this jersey.

Time went on and I still hadnt received any information on my purchase so I decided to contact them. They said they didnt have the tracking number yet but that the order was on its way. More time went by and still nothing! I contacted them again asking if it would get there before or after Christmas and they said only after Christmas and that they still didnt have the tracking number.

Now its been 1 month since my order and still no sign of the item!!! I contacted them again, just to be ignored.

I havent received a response yet. I dont recommend anyone try to purchase from this site!


EDIT: I finally received some information from them.
View full review
Cons:
  • No response
  • Long wait time

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from this place!

2 comments
Aslynn Zos

Hola gostaria de saber se você conseguiu receber sua encomenda? ,eu tenho quase tres meses que ainda estou esperando

Guest
reply icon Replying to comment of Aslynn Zos

Hola! Recebi sim!

Demorou uns 2-3 meses mas consegui receber e foi exatamente o que pedi. Além disso, eles deram outra camiseta de brinde pelo atraso.

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Anonymous
map-marker Brevard, North Carolina

Totally a Scam

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I have not received my item and I dont think I will. They dont answer my emails and message but it was quick to communicate when received payment.

Dont purchase from them. Its a scam!

View full review
Loss:
$110
Cons:
  • Scam

Preferred solution: Full refund

1 comment
Camisha Zac

Guys, pass your name here or print your order because I contacted them and they didn't find any order in their system with your name ok

Kamariah Vcj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Not receiving the product

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Jersey Usa Br - Not receiving the product
Jersey Usa Br - Not receiving the product - Image 2

Exactly three months ago I made a purchase of three shirts and I haven't received anything until today, they claim problems at the post office, a company with no professionalism. Please no waste your money.

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3 comments
Guest

This people is scam they are professional scammers need go to jail

Valter S Kfh

Exactly, they have no respect for customers, it's been three months since I bought them and they don't give any satisfaction. The only one that said the same excuse I saw from all the problem customers in the mail. seeing this moment of complaint this is a blow.

Valter S Kfh
reply icon Replying to comment of Valter S Kfh

it's not a scam they had a problem with the supplier, but they solved my problem and delivered the product.

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Anonymous

It’s a SCAM!!!

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Do not ever purchase from this company, its a total scam. Customer service is awful, they do not know how to communicate properly and they are sarcastic when questioned why its taking so long for the product to arrive. Its a scam and dont fall for it, youll pay and the product will never be delivered.

View full review

User's recommendation: ITS A SCAM DONT BUY FROM IT

4 comments
Camisha Zac

Guys, pass your name here or print your order because I contacted them and they didn't find any order in their system with your name ok

Valter S Kfh

it's not a scam they had a problem with the supplier, but they solved my problem and delivered the product.

Joao G Fwt
reply icon Replying to comment of Valter S Kfh

They are a scam. Look how many people reporting the same thing

Guest
reply icon Replying to comment of Joao G Fwt

I don't agree in any way, they have been selling here since 2013 because they have 6 complaints and everything has been resolved, they are not a scam and much less there are so many people complaining friend, because there have been 6 complaints in over 9 years and very little, but anyway I was also upset with them because it delayed my order and it's absurd whoever says here that this company is a scam. because everyone here was answered and had their requests resolved

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