Jersey Usa Br

On 09/05/24, I made a purchase from Jersey USA BR while residing in Florida, by phone at 561286****, for the amount of 586.83, referring to soccer team jerseys from Brazil and Europe. On 09/19/24, I bought some more jerseys, also from teams from Brazil and Europe.

Both purchases were expected to arrive within 25 business days, but during that time, there was a hurricane in Florida and they informed me that my purchases were lost on their way from the supplier/store. We are already 150 days late and they do not provide me with a guaranteed delivery date. They take a long time to respond to messages and do not answer calls. I have made other purchases with them and everything has always gone well, but I have lost hope in this instance.

This store caters primarily to Brazilians and I have the entire history of the conversation in Portuguese on WhatsApp. I took a video screenshot from my phone showing the entire conversation history.

Now, they have blocked me from all possible means of communication with them. So, I want to resolve this issue either by having my jerseys sent to me or by receiving a refund.

Don't buy from the Jersey Usa br store! They have terrible service and don't meet the delivery deadline.

They do not serve the customer with respect. I purchased a shirt kit from them on 03/28/24, number {{Redacted}} worth $260 and they gave me 20 business days for delivery. After 11 days I asked for a status on my delivery and received poor service as they treated me with arrogance and sarcasm. Yesterday, after the 21st business day, I sent a message, during their business hours, asking for the product tracking code and they didn't respond to me.

Today 04/27/24 I sent a message asking again for the tracking code and they responded badly again. Anyway, I paid for the product, I'm not having a good purchase because I haven't received the product yet and I'm afraid of having been deceived by this company JERSEY USA BR.

I would really like to receive the product I paid for. Jonathan Abreu

I bought a team jersey with the number Invoice# JUB000101886

and they haven't delivered for two months. Always the same excuses and they will deliver next week.

This past week they no longer respond to messages and continue to sell products to countless customers (especially Brazilians) here in the United States.

This has to stop!!! The police are already being called because many people report the same scam.

I bought a jersey for my son on Dec 30th. So far it is Jan 19 and the processing of the product didn't even happened, even though they said it would take 7 to 14 days to arrive.

I contacted them multiple times and they basically almost never respond. When they respond they are evasive and never come back with real information.

I asked a refund and they simply ignored.
Still no information and I regret as *** to have bought with them.
I am filling a complain at the better business bureau and also with the Attorney General of my State, simply because I believe - based on also other feedbacks here - that they are scammers and not a serious business
UPDATE: the shop contacted me and explained politely where the problem currently is. I agreed to wait for until a certain date so they can ship my purchase.

UPDATE AT BOTTOM
I placed an order with this company on December 9th. I ordered a jersey as a Christmas gift for my boyfriend.

I decided to order from them because I couldnt find this jersey in the correct size anywhere. Before ordering, I made sure to contact the company and ask them a few questions. They told me that the item would take 7-15 business days for it to be delivered so I agreed and made the purchase. I paid $90 for this jersey.

Time went on and I still hadnt received any information on my purchase so I decided to contact them. They said they didnt have the tracking number yet but that the order was on its way. More time went by and still nothing! I contacted them again asking if it would get there before or after Christmas and they said only after Christmas and that they still didnt have the tracking number.

Now its been 1 month since my order and still no sign of the item!!! I contacted them again, just to be ignored.

I havent received a response yet. I dont recommend anyone try to purchase from this site!


EDIT: I finally received some information from them.

Do not ever purchase from this company, its a total scam. Customer service is awful, they do not know how to communicate properly and they are sarcastic when questioned why its taking so long for the product to arrive. Its a scam and dont fall for it, youll pay and the product will never be delivered.