Jersey Strong Reviews
Jersey Strong Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jersey Strong has a 1.1 star rating from 3 reviews with overwhelmingly unfavorable feedback and repeated advice to avoid the business.
Positive Feedback
Reviewers report virtually no positives; customers note high price level and limited product or service diversity.
Negative Feedback / Risk Areas
- Recurring billing problems and unauthorized fees reflecting common Jersey Strong customer complaints.
- Difficulty canceling subscriptions and membership charges that continue despite requests.
- Poor customer service and slow or missing refunds after disputes.
- Service reliability issues such as trainer no-shows and closed locations still charging accounts.
Key Takeaways for Future Customers
- Check recent Jersey Strong reviews before joining and confirm cancellation process in writing.
- Monitor bank statements for unexpected charges and document billing disputes.
- Consider alternatives if prompt customer service, refunds, or reliable membership benefits are important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jersey Strong has a 1.1 star rating from 3 reviews with overwhelmingly unfavorable feedback and repeated advice to avoid the business.
Positive Feedback
Reviewers report virtually no positives; customers note high price level and limited product or service diversity.
Negative Feedback / Risk Areas
- Recurring billing problems and unauthorized fees reflecting common Jersey Strong customer complaints.
- Difficulty canceling subscriptions and membership charges that continue despite requests.
- Poor customer service and slow or missing refunds after disputes.
- Service reliability issues such as trainer no-shows and closed locations still charging accounts.
Key Takeaways for Future Customers
- Check recent Jersey Strong reviews before joining and confirm cancellation process in writing.
- Monitor bank statements for unexpected charges and document billing disputes.
- Consider alternatives if prompt customer service, refunds, or reliable membership benefits are important.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rate hike and lock violation
- - Longtime member pays a yearly rate lock fee; rate doubled.
- - They can't locate the account to fix the problem; they claim the lock fee is illegal.
Never provided a resolution and gym mgr. told me I have to keep on paying the increase and rate lock fee.
The gyms blame corporate and there is no way to contact corporate other than a fake email address they give you claiming it’s the only way they communicate with corporate- complete BS.
Filing a lawsuit as well as suit with attorney general. Illegal to pay rate lock fee when the rate is no longer locked and illegal to raise rate when paying a rate lock fee.
I will update this if I hear back with a decent resolution, but I have been a member for years. I pay a rate lock fee once a year.
They doubled my rate this year and now cant locate my account to hopefully fix the problem.
Paying a lock fee and doing this is illegal. I am hardly using my membership due to recent time constraints inlife and having to work more to afford cost of living.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPersonal
- - An account for my 17-year-old daughter opened in 2012 has been unused since 2015, but $21 is charged in 2024 and cancellation could take 40–60 days.
My father opened a account for my 17 year old daughter back in 2012 she hasn't gone since 2015 mean while there taking 21 dollars out its 2024 only reason I found out my father is 80 on fix income he got sick i was going through his bank statements...I called fall river workout world they gave me a bunch of *** .. gave me a email I have to summit for cancelation...can take up to 40 to 60 days and going to take the 21 out!!! how is this legal or right?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled membership and still paying fee
- - Customer tried canceling by email and phone for self and fiancé; charges continue.
- - Cancel account and refund 3 months; about $180 charged.
Have been emailing requests as well as phone calls to cancel my membership as well as my fiancé. This has NOT happened, and am continually getting charged.
So far it has been almost 180$ taken from my account, and no one seems to be able to figure out how to CANCEL my account. I keep getting the runaround rather than any answers. I would like my account CANCELED, and my 3 months refunded. You can look back at messages from Wsally1966@***.com...
we have been requesting this for a very long time, and uphauled of the very poor customer service.
508789****.. Paul Flannery
User's recommendation: Beware of very poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Not as they tell you
- - Paid for a trainer but had 2 sessions and 3 cancellations.
- - Excuses: food poisoning, knee injury, covid.
- - Not enough weights; cancellation was a maze.
Company fixed the issue and I have been provided with apology. I called my cc company and put in a dispute. They issued me a credit as I have not heard a word from the gym.
Paid a heap of money for a trainer. Had 2 sessions and three cancellations.
Excuses were very inventive, had food poisoning, blew out his knee, and then there was covid. Had insufficient weights, I asked front desk person because there was no Jersey strong person on the floor.
His response blew me away, they keep disappearing and more are on order. Then to cancel membership you have to navigate through a maze of idiot people.
- Staff
- Trainers
Preferred solution: Full refund
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHe intentado cancelar mi suscripción por el momento pero al parecer no me hacen caso
- - I do not accept my subscription cancellation yet.
- - They are still charging me even though I did not attend.
- - I ask what procedure to follow.
No acepto mi cancelación de suscripción todavía no me siguen cobrando sin asistir al giñacyo yodo dos vCEesa vainaferozlar juntomi youscribí yo ignorócorrió diezdre What procedimiento piernaalmeNuevo testamento si no prjefeede estCraz
Hartford, Connecticut
Unauthorized Fees after location close
- - WOW in Peabody, MA closed during COVID and are charging my account.
- - I saw a $49.99 deduction; please refund all fees since the location closed.
WOW in my city (Peabody,MA) went out of business during covid 2-3 years ago. They have been charging my account since then.
I didnt realize it until last week they deducted $49.99 from my account.
I want a full refund for all the fees taken out of my account since the closing of that location. This is extremely upsetting and I have yet to hear back from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wall, New Jersey
Tv policy is biased because fox channel is shown once out of 15.
The reviewer tried to contact the company before posting this review.
Both Jersey strong local reps said that only corporate is authorized to change channels. This is nonsense
Preferred solution: Tv station changed
Freehold Township, New Jersey
Not getting info I need
I would like to cancel my membership and Im having a very hard time trying to speak to someone.I just want to cancell
Christina in canton ma won't do her job
- - Failed to refund a $59 faulty charge; six weeks with no response.
- - She does not return calls.
- - Admitted it was incorrect; second time dealing with her.
She has failed to return a faulty charge of 59 dollars. Its been six weeks, she outright does not care.
She doesnt return calls. When she is in she just says oh ya Ive been out for a while.worst customer service I have ever been a part of.
She has admitted it was incorrect, this is the second time I have had to deal with her. She outright cant do her job.
User's recommendation: Go somewhere else.
Revere, Massachusetts
Problem with my card cancellation
- - On 07/30/2021 I went to the gym to pay late bills and asked to cancel my card.
- - Months later they said I had more bills to pay; it would damage my credit.
hello good morning, on 07/30/2021, I went to the gym to pay my late bills that they called to pay, I went there and said to cancel my card because I would move out of town, they said yes, but months later they called me again that I had more bills to pay, otherwise it would damage my credit, I wanted your help, please.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCollection
- - WOW in East Providence said I am in collection; call me at 401-261-****.
- - I used to go to Blast Fitness; the doors were locked and the place was empty.
CollectionI need someone to call me immediately at 401-261-**** I got a call from wow in East Providence telling me I am in collection are used to go to blast fitness and when I showed up for years ago the doors were locked and the place was empty if my credit is going to get ruined because of this Im gonna lose my *** someone needs to call me Nicole
- How they do not listen
Preferred solution: Out of collection and my credit repaired
Rochester, New Hampshire
Pissede Off
Totally bogus $39.99 charge on my credit card for a club in RI. I live in NH. I bet they got my credit card when Boston Sports Club went out of business.
Brands Related to Jersey Strong
Companies Similar to Jersey Strong
Best Used Gym Equipment
The Edge Fitness Clubs
“Several days ago I called about my account charge and was told someone would call me back. They never...“
PureGym
“Hello, I am not contacting about cancelling my membership. I paid £51.99 yesterday at 9:35 pm, but my...“
Chuze Fitness
“Hi, Chuze, How do I cancel my membership? The staff treated me awful every time I walk in Mr. mustache...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation