map-marker North Hanover, New Jersey

To Pissed Consumer

I was just served the same sentence - as a JCP&L hostage I had to dish out over 400 dollars. My payments may be late due to my pay schedule and my husband's SSD, but it has never NOT been paid. I called in the beginning of the month and was told a different amount than what the entire bill was and paid it then was sent a shut off notice because they informed me of the wrong amount. I am extra sensitive as I have been doing this while my husband was in the hospital and recovering. Talk about add insult to injury. I guess that is why people are switching to Solar all over my neighborhood.
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Reason of review:
security deposits on those that are having an obvious problem paying what they owe already

Security deposit

I have been a customer of JCP&L for 26 years at the same address. Suddenly, a $306.00 security deposit is due for late payments. So, I continue to pay my consumption charge timely and disregard the security deposit. I attempt an online payment, but not accepted as it is below their disconnection requirement. Customer service informs me that, as a JCP&L hostage, any payments I've sent have been contributing to the "security deposit first", with subsequent amounts credited to my actual energy usage. So now I actually owe more than $600 with the two combined. If you find yourself in this situation, here's a suggestion: request a 12 month payment plan. They will label it as consumption payments, but in actuality, it is the equivalent of their security deposit broken into tiny little payments :) Ha Ha
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Reason of review:
Problems with payment

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