John P Bsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Naples, Florida

Complaint - No Lemon Ice

I sent an email a couple of months ago and never received a response. I thought I would try again to see if Jeremiah's Ice actually has a Customer Service department. I love Italian Ice. The grocery store ices suck. I found Jeremiah's to be close to the Ices I used to get in New Jersey as a kid. Except for one thing - my local Jeremiah's in Naples Florida has not been able to serve "Lemon" Italian Ice in at least 2 and a half months. And I can't get an answer as to why or when it will be back on the menu. Can anyone at Jeremiah's answer this question? John Petronzi
View full review
Pros:
  • Friendly staff
  • Closest authentic italian ice in sw fl
Cons:
  • Poor customer service
  • Cant provide basic flavors like lemon and root beer

Preferred solution: Stock Lemon Ice!

User's recommendation: If you like Lemon Ice. don't bother stopping at Jeremiah's. They don't have it and don't bother to complain that they don't have it because they just don't care. I guess they are rolling in anxious buyers. Oh yeah - when you call their customer service, all you get are ads for becoming a francisee. There are no humans to talk to.

Braylen Whf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Lack of customer communication

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Jeremiahs Italian Ice - Lack of customer communication
Jeremiahs Italian Ice - Lack of customer communication - Image 2
Jeremiahs Italian Ice - Lack of customer communication - Image 3
I ordered from this place expecting to receive my order I did not. Ive received something thats pure vanilla . I ordered an orange smash with vanilla and instead of letting the ubereats driver to contact me for a different flavor they decided to give me a large full on vanilla ice cream! And the lack of communication they wrote on my receipt we dont have
View full review

Preferred solution: Full refund

Anonymous
map-marker Lake Mary, Florida

Upset

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was amazed and pleased when speaking with corporate she was so kind and thought offering a sweet treat for my Little guy. More than satisfied such a sweet gesture on her part
View full review
Alorah Sfy

Bloomingdale location

Corporate office and or HR needs to pull their heads out of their ***.. you have issues at your local stores with 'Mgrs', supervisors etc. allowing girls to bully, use their phones, and talk like thugs in front of customers. Yeah you have great icecream, but your company is so lacking on training, policies and procedures. SO sad. Not only that.. mgr is the worst.. she wants to be everyone's friend and does not supervise or reprimand. If you want to work here.. be prepared to be confused, belittled and bullied by girls who are allowed to talk trash about each other.
View full review
Cons:
  • How they treat employees
Reason of review:
poor mgmt

Preferred solution: train your mgrs, visit sites..

Anonymous
map-marker Orlando, Florida

Rude aggressive abusive immature nasty female at jeremiah's

I went to jeremiahs Italian ice in Waterford lakes in Orlando, fl. of course its run by college trash and mostly college trash hangs out there...when it was my turn a female took my order--she was nice. then out of nowhere this tall ugly lanky *** came and asked for my payment....for no reason she just took over the transaction when it wasn't even her turn....she was really RUDE and aggressive and snatched my credit card out of my hands rudely--she did it because im attractive and she's jealous and a catty *** then, she rudely said "THIS CARD ISNT WORKING" and was kind of confrontational about it as if I was trying to scam someone...I went and got cash and this evil nasty *** then grabbed the money from me angrily and SHOVED my food at me...she treated me with disrespect and was abusive....what kind of animal is this *** that she just mistreats pretty women b/c she is tall and pathetic? they need to fire this *** and tell her to stop invading other people's transactions....I hope someone spits on this nasty evil *** from ***...Orlando is full of awful shameless evil mean rude trash like this...there are few decent people in this *** city just rude aggressive sick people like this skinny ugly *** also where does this arrogant piece of *** get off thinking she can treat people this badly? she is a terrible person...get this skank out of customer service...and away from the public she is an arrogant angry classless mannerless *** that needs to be slapped across her ugly jealous face...
View full review
3 comments
Guest

"....she was really RUDE and aggressive and snatched my credit card out of my hands rudely--she did it because im attractive and she's jealous"

Yeah that's got to be it, her behavior towards you had nothing to do with the fact that you were being *** and are so full of yourself.

"...get this skank out of customer service...and away from the public she is an arrogant angry classless mannerless *** that needs to be slapped across her ugly jealous face"

Of course you wanted to slap her across her face and she is the one with anger issues. Well if you did slap her across the face you would be charged, but since you are so attractive maybe you can bribe the arresting officer with sex to let you off the hook. I agree with first born triplet you are an arrogant brat unless you are trolling and posting this just for attention, and with the way people are it could be either way.

First B

Seems to me like you are the rude, nasty and immature one. Calling her names is immature you know.

It is also disrespectful you know. Hypocrite, once you calm down you will see how foolish you are here, that is why it is a good idea to calm down before making a post like this in anger.

Also saying she is jealous of you because you are attractive, perhaps you are the arrogant one that thinks highly of herself. I doubt she is jealous of you.

Guest
reply icon Replying to comment of First B

Darn I hate the way this site does not allow responders to complaint to post in paragraphs, it kind of makes me look as illiterate as the OP, I mean come on your 8 year old brother made grammar mistakes in his review but not as bad as this arrogant attractive beauty queen did.

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article