Jeraes Unity Alpacas - Alpaca Shelter Carport Review
I agree that the product is fabulous!! However, I also agree with those who complained about the rudeness of the owner, Johnathan Barber. I emailed several times with specific concerns and questions about installation in ceiling of a carport type building that is partially enclosed for an alpaca shelter. Was always referred to the website which did not answer my exact questions. Also asked what I needed to order with 2 rolls of Fast Action 48 for my building. Again referred to a certain section of website for answers. According to website, amount of Super Metal Sealant needed is 2 boxes of 12 tubes. Thus ordered this amount. Put up one roll of insulation and only needed 2 tubes of sealant. Emailed to ask if unopened box of 12 tubes could be returned. Got a very rude reply back from Jonathan Barber that definitely would NOT accept any returns or issue any refunds!! Again product is great but customer service STINKS!!
Rancho Cucamonga, California
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