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Beware of dishonest and crazy Jennifer Fails Photography Houston, Tx

I had a very scary and dishonest review with this person (Jennifer Fails). She basically raised the price of my photographs because I simply asked her to tack on payment for tracking the photos so they would not get lost in the mail. She replies via email saying that she didn't want to go the the post office for that. Also, in order to drop the so called "shipping" charges added, I asked for her address and went to her home to pick up my photos. She opens the door and says nothing. I also had had my 3 young children with me and she does not acknowledge them what so ever. One was on my hip. she then demands the higher rate that she told me via email and I told her no, b/c she is just being mean to up the rate for no reason. she then started yelling and said " fine then, how about no pictures?" and slammed the door on us. I ended up giving her the extra money that she wanted in order to get my pictures and she turned me down after she came to the door again. She started yelling and pointing for me to get off of her property and that I was trespassing, which I was not because she knew I was going to her house. my kids then took off running back to our vehicle scared and my baby started crying, so I went back to my vehicle and waited for her to come back out. She sent a lady friend that was there out to my vehicle to kindly do the exchange and off we left. Beware if you decide to do business with this woman. She is crazy and off sets very easily and doesn't care if children are around. She will also raise your price if you "upset" her for asking any questions.
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29 comments
#1115681

I personally in all of my accounts with Jennnifer Fails has been anything but good she is a demanding and self centered human that only does things that are in her interest not her customers I would highly not recommend her

#307080

I've used Jennifer and she was nothing but professional. She had great ideas and took very nice photos!

Her pricing was VERY reasonable. I would use her again.

#262252

Wow April (aka Stacy). I cannot believe you disguised yourself as another person to get back at her.

#262248

Jennifer is one of nicest people I have ever met in my life. I have had the privelege of living by her.

This April Coronado chick has NO idea who she is talking about. Mrs. Jennifer do not listen to this woman because she is obviously insane if she thinks that you are a liar.

Maybe of she got her brats off her hip she would understand that she is completely awesome. People in this world want everything for nothing and April Coronado is no exception!!!!!!!!!!!!!!!!!

#182509

Obviously this photographer is dishonest. If you look at her tag line that is cached with this review, it contains the name of another photographer (this was just removed from her site).

By see that it would show that she copied words off another photographers website which is illegal. She stole copyrighted wording.

If she is dishonest enough to steal copyrighted material from another website, you have to wonder what else is stolen on her site. Do not use photographers who do not have ethics and respect of real professionals in the industry.

#182504

Obviously this photographer is dishonest since if you read the tag line it also has another photographer's name. Which means that she copied copyrighted content from someone else to use on her own website but failed to remove the name. Anyone who steals copyrighted information makes your wonder what else is stolen on her website.

#169928

Jennifer Fails was truly a blessing when taking my wedding photos. She was a joy to work with and was professional in all of her dealings with my family and friends. I will use her again for our family photos and I highly recommend her to anyone in the Houston area looking for a great photographer with extremely reasonable pricing.

#158578

I have had the pleasure of knowing and working with Jennifer for several years and the remarks in this customer's complaint are difficult to imagine. Jennifer is a devoted and generous individual to any and all that call on her.

Her business model reflects the same. She has taken pictures for my school, for my family, for my friends, and for myself all of which have been AMAZING! I hope and pray no one is influenced by one person's, perceived, experience.

I encourage anyone who has any photo needs to take advantage of Jennifer's talent and remarkable prices! You will not be disappointed!!!

#155273

Wow I have used this photographer two or three times and the pricing was the best in houston thus far! and honestly have never had a problem.

I am also using her for my daughters wedding in august. I'm so sorry for your incident. I always google businesses and check them out and its been a yr. Or so since I have used this photographer.

I can honestly say I have had many misunderstandings myself with businesses but usually wait to post anything at all negative. I am a blogger and from my own experience negativity isn't key. Karma sucks and just move on and use another photographer if that is your opinion. I remember she came to my home for xmas pics and went over and beyond.

I used to get all upset over pity junk but if you let the negativity set in you ....karma will haunt you. Just food for thought.

And so what if the photographers friends or clients post positive comments. We don't live in a perfect world.

#154836

I have had the pleasure of knowing Jennifer Fails for the past 10 years. She is truly one of the kindest and most generous people I know.

She has taken several pictures for me over the last couple of years......family pics, homecomings, birthdays, etc. She has always displayed professionalism and never ceases to give her best effort each and every time. She loves what she does and it shows!!! Please do not let one angry customer sway you from using Jennifer Fails.

Her prices are low, low and the quality is high, high!!!

I recommend her to anyone who asks. She is truly the best!!!

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ID
#185645 Review #185645 is a subjective opinion of poster.
Location
Houston, Texas

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