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Collection on Credit Report

1.0
I am trying to reach someone about a collection being reported on my credit report. I have attempted to call but keep getting a recorded message stating that my account is being handled by an outside agency. I call the number provided and that agency does not have any record of me. Please advise me on what to do next.
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#4338364 Review #4338364 is a subjective opinion of poster.
Preferred solution
Apology

Cant Reach anyone

1.0
Cant reach anyone been calling since 3 their site says they close at 4 and no one is available? Sounds fishy to me. I'm TRYING to get some info on a bill I was unaware I even had let alone even think it's mine but the fact I can't reach anyone makes me think this is a scam. Whoever checks this place out do so carefully a lot of bad reviews about them.
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#4198862 Review #4198862 is a subjective opinion of poster.
Location
Sacramento, California

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Fraudulent Claim

1.0