Jeffers Pet Reviews
Jeffers Pet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jeffers Pet has a 3.5 star rating based on 4 customer reviews. Consumers are mostly neutral and the rating distribution shows 75% unfavorable and 25% positive.
Key Takeaways for Future Customers
- Check stock and confirm cold-item availability before ordering to avoid shipping delays.
- Consider expedited shipping options if timing is critical; Jeffers Pet reviews note slow standard shipping.
- Expect higher prices compared with alternatives.
Negative Feedback / Risk Areas
- Recurring customer complaints about shipping delays and lost or wrong shipments.
- Complaints about rude customer service and issues with exchanges, refunds, and cancellations.
- Concerns about inventory accuracy and billing for out-of-stock items.
Positive Feedback
Some reviewers praise professional, polite customer service and store layout.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jeffers Pet has a 3.5 star rating based on 4 customer reviews. Consumers are mostly neutral and the rating distribution shows 75% unfavorable and 25% positive.
Key Takeaways for Future Customers
- Check stock and confirm cold-item availability before ordering to avoid shipping delays.
- Consider expedited shipping options if timing is critical; Jeffers Pet reviews note slow standard shipping.
- Expect higher prices compared with alternatives.
Negative Feedback / Risk Areas
- Recurring customer complaints about shipping delays and lost or wrong shipments.
- Complaints about rude customer service and issues with exchanges, refunds, and cancellations.
- Concerns about inventory accuracy and billing for out-of-stock items.
Positive Feedback
Some reviewers praise professional, polite customer service and store layout.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Oklahoma City, Oklahoma
Order not received
I have never received my order. See order number below. J444134W
Please ck the above numbers and letters for my paid ivermectin
User's recommendation: I have friends that use you.
Chevy Chase, Maryland
Buyer beware
- - Ordered 2 cattle vaccines; one missing on delivery; stock issue; removed from bill; extra overnight shipping; no replacement; poor service.
I purchased 2 different vaccines for cattle and paid $25 for shipping, and $11 for ice and cooler. Purchased on a TH and it was confirmed to be delivered on Friday.
No delivery arrived. I called Friday afternoon and they said it should ship soon...on Monday I called and they said they don't ship on the weekend. package arrived on Monday at 4 pm and when opened it was missing one of the vaccines.
I called and was told it was out of stock and it was "ok" because it was taken off of my bill. I paid an additional $36 to have it shipped overnight with ice and cooler.
If I wanted the additional vaccine I would have to reorder it and pay that AGAIN! If I knew it was out of stock I would have waited to have them shipped together!
I asked if they could ship the second vaccine free and they wouldn't. Terrible customer service!
User's recommendation: Don't order cold items on a TH or F and call to confirm they are instock.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Wrong shipment rude help
The reviewer tried to contact the company before posting this review.
- - Under new ownership, tax-exempt papers were lost; online ordering failed.
- - Wrong product sent; over $200; Bordetella; next-day air paid; Melissa rude.
Company fixed the issue and I have been provided with apology. Owner called to apologize
I told her its very specifically what I wanted, she sent the wrong product. It was over $200 the wrong product when I called the store the next day because I paid for next day air. The person in Customer Service that I was speaking with was Melissa Westerfield she was the rudest person I have ever dealt with. She ended up hanging up on me.
I needed a case of Bordetella. The wrong product was sent and she said she says it was the wrong product. Shell refund the money I said, but I still need the product, it was a very rude conversation.
I will never after 40 years of being a faithful customer. I will never use Jeffers again.
User's recommendation: The store is under new management or ownership get your stuff somewhere else because this is a disaster
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Wrong shipment rude help
The reviewer tried to contact the company before posting this review.
- - Long-time customer says Jeffers has changed.
- - Rude staff sent the wrong order and charged over $200 for vaccinations, with no correction offered.
Company fixed the issue and I have been provided with full refund.
Wow not the same company I have delt with for 40 years What is going on at Jeffers. Rude help.
Sent the wrong order to me got upset when I complained order for vaccinations way over $200.00 so she
Hung up on me. Never offered to correct the error.
Jeffers has changed never had this happen before. Will look elsewhere for supplies
User's recommendation: Look somewhere else. This company has changed
Perfect
The reviewer tried to contact the company before posting this review.
Excellent service-very Professional and prop. Customer service was so helpful Polite . We have use Jeffers in the pass retired now & getting back to running dogs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSlow shipping
- - They promise same-day shipping, but it hasn't happened; standard shipping is slow.
- - Order placed on the 4th; shipped via UPS; not delivered by the 15th.
I placed an order, they say same day shipping, NOT. Then unless you choose the higher shipping it takes forever to get your items.
They didn't use to do that. I placed an order on the 4th, they use Mail Innovations, UPS received it on the 6th, I was to receive it on the 13th, well, it's the 15th and it's been stuck in the same place, as usual, since the 12th.
Since that is now their shipping method, I won't be ordering from them again, and have talked to a few friends who are not either. I also emailed them, I just get, we're sorry.
- Slow shipping
- Method of shipping
Preferred solution: Let the company propose a solution
User's recommendation: Don't order, unless you want to wait, almost 2 weeks or pay more shipping
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“I must have ordered inadvertently ordered items TWICE i was just LOOKING AT! Margaret was very helpful“
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