Barbara S Mrv

Shame

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Bought 2017 Kia Forte had it 4 months had to purchase new battery I thought the used cars go through a check point?? Should have been changed then!!!! And no warranty will cover that SUCKS!! Never buy there again last time!
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Loss:
$300
Pros:
  • Staff friendly
Reason of review:
Warranty issue

Preferred solution: Price reduction

David R Mvz
map-marker Batavia, Ohio

Go Any where else but here!

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My husband hit a deer in his nissan titan pick up. The insurance company total the truck. We had$5000.00 to put down. We had dealt with Kia at same location had no issues at all. This time we dealt with a Nissan sales man Anthony Daniels at the Nissan end. Fair warning Dont Go To Eastgate Nissan Dealership! Anthony said he give Dave a $4000.00 discount that turned into a $2000.00. Which he rushed Dave to sign. When we finally came home we went over the paperwork no $4000.00 discount a $2000.00 discount. The truck had over spray on it Anthony said bring it back the truck and he will get it buffed. So i called told him i work 3rd so could I bring it in Saturday, he said no problem. Well Saturday I drove a hour and fifteen minutes wsith no sleep! No body there to buff the truck! So now I been on phone with customer care, Nissan Dealership, Nissan Service waiting on someone to call me back about getting the truck buffed! Will not recommend Jeff Wyler again! ***
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Tonya S Yza

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Verified Reviewer
| map-marker Batavia, Ohio

***Buyer's Beware***

I have found this dealership's sales department to be very unprofessional. I was lied to on three separate items. They wanted to rescind the deal on a 2018 Tahoe Premier that I have had for 16 days to get out of their lies. While I loved the vehicle...I will not tolerate the rude bullying behavior that I encountered. After being made to wait for three hours--My 57000.00 check and my trade were brought back....I discovered that they had damaged the front bumper of my trade vehicle. I had to call the Union police department out to write a report. There are too many dealerships out there to tolerate this unreputable one! Chevrolet customer service 180******** as opened a dealer complaint. I encourage others to stand up against this sort of business practice. ****BUYER'S BEWARE****
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Loss:
$1603
Reason of review:
Poor customer service
Anonymous

Worse experience ever

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When I bought my 2016 Kia Forte from Brandon Tolliver, I was told that the Super Polysteel warranty would cover any types of dings or chips that could occur on the outside of the car on the paint. Today, when I called to open the claim, I was informed that is not the case. I purchased this warranty under false pretenses. In addition, I was told by the salesman, Brandon Tolliver, that if I was not satisfied with my Forte I could come back in the following night, and purchase a brand new one off of him for the same price since there was a HUGE problem during the negotiations with the sales manager. Since he worked out of the new car dealership instead of the used car dealership, he said his manager had agreed to this. I came back in the following night, spoje to his manager only to find it was a scam. They got me to come all the way back over there just to try to con me into buying a more expensive vehicle! I will NEVER do business with them again and will mske damn sure I tell everyone including the BBB and the Ohio Attorney General.
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Reason of review:
Poor customer service

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