Jeff Wyler Chevrolet of Columbus

Where do I start?? I had my vehicle towed in for service to Jeff Wyler.

The Service Manager named Chelsea was nasty from the onset. I was charged $226 for a diagnostic and then told I needed further diagnostic for another $186 totaling $447 on to say that now I needed a $700 Thermostat which still might not fix the issue. I decided to go with another Service center. My vehicle sat for 3 weeks before I could get to it.

I was contacted and told I was going to be charged $25.00 a day for storage if my vehicle was not collected. When I picked my truck up prior to it being towed the engine was dissembled, and it was sitting in a field that did not resemble any type of storage. My vehicle was towed to and serviced by Brake Discounters in Pickerington who took very good care of me and my vehicle and only charged me $315. I paid more to be treated poorly at Jeff Wyler's than I paid to get my truck serviced.

The customer service was poor, my vehicle was missing parts when it arrived at the other Service Center, and it was disassembled. The bottom line is I paid $447 for absolutely nothing.

That's my story, and I'm sticking to it. Jeff Wyler has had 2 days to contact me back and at this point they have ignored my calls and emails.