MOT failure

Im now on my seventh Jeep ( 2 Cherokees and five Grand Cherokees ) which is a 67 plate Grand Cherokee I took it for its second MOT on the 18th October which resulted in a fail because my indicator on the drivers side wing mirror didnt work, I asked them to fix it for me and he rang to get another one. I then went home and he said he would ring me later He rang me later at home and asked if I was sitting down as the repair has to be a brand new mirror at a cost of £1300,00 plus fitting. All this cost for a LED strip that cant be renewed by itself Im afraid I wont be buying another Jeep and Ive liked them all
View full review
ID
#3170585 Review #3170585 is a subjective opinion of poster.
Location
Seascale, England

Asking question about my Grand Cherokee Night Eagle

Just bought a 3 year old Night Eagle Grand Cherokee. Ive had several jeeps before including 2 new Summits , so I was rather surprised when it lacked a couple of basics that most cars have nowadays, over taking warnings on the wing mirrors , and even the button that you would normally press to close the boot is lacking. ! Cant seem to make contact with Jeep uk and the dealer just shrugged his shoulders ! Not a happy Jeep owner
View full review
ID
#3077429 Review #3077429 is a subjective opinion of poster.
Location
Luton, England
New Reviewer

Car mat order

There was no car mat in the car. One of your staff orders one for me but I did not received it, I need to talk to one of you
View full review
ID
#2971635 Review #2971635 is a subjective opinion of poster.
Preferred solution
Order my car mat

They will not repair a warranty problem.

I have a warranty problem yet so far they have not repaired. Their dealers have seen it on four occasions and have all said that it has to be repair under warranty yet Jeep customer services in Milan won't approve the cost. Where do you go from here. I have tried to contact Jeep in the USA, but have yet not received a reply. Has anyone out there had the same problem?

User's recommendation: If you buy a Jeep in the UK and have a problem don't rely on their CS.

View full review
ID
#2867669 Review #2867669 is a subjective opinion of poster.
Location
Attleborough, England

Key reprogram

Why can I not get help to reprogram my 1999 Cherokee keys both of which unlock but neither lock.
View full review
ID
#1477164 Review #1477164 is a subjective opinion of poster.
Location
London, England
New Reviewer

6 weeks in service and the following day the car broke fown

Jeep UK - 6 weeks in service and the following day the car broke fown
The car was in service for 6 weeks after a small accident. The garage returned it back to me on Thursday and by Friday evening whilst on the way to France all the signes started to turn red.tried the 0800 number from the 24/7 emergency services from the jeep’s website but unfortunately that number doesn’t function. By the time I crossed the Calley the new warning signe came through warning me of the following: please see the pictures: £70.000 worth of headaches!!!!!!
View full review
ID
#1393282 Review #1393282 is a subjective opinion of poster.
Location
Aylesbury, England
Reason of review
Poor customer service
New Reviewer

Awful aftercare from Jeep Customer Service