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Jean Store

Jean Store

jeanstore.co.uk
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What is your customer experience with Jean Store?

Jean Store Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mixed sentiment in Jean Store reviews: recent recommendations say Don't stress. Reviewers value the Exchange, Refund and Cancellation Policy and location, and note the price level is low. One recent review reports an unresolved return and refund request for an order of £39.97.

Key Takeaways for Future Customers

  • Check the Exchange, Refund and Cancellation Policy before ordering.
  • Low price point may appeal to budget shoppers.
  • Expect to contact customer service for returns or size exchanges.

Negative Feedback / Risk Areas

  • Customer complaints about returns failing and refund delays.
  • Issues with return bar codes and return routing.

Positive Feedback

Customers highlight accessible location and valued refund policies; pricing is considered low.

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Media from reviews

Jean Store - Unable to return order
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Anonymous

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Verified Buyer
| map-marker Preston, Lancashire

Unable to return order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Return was sent back to Liquor Save; another barcode is needed.
  • - Wants size changed to 16; if not possible, a refund.
  • - Order 01-10********, £39.97; please reply promptly.
Jean Store - Unable to return order
Contains 2 confidential files for company representatives

I have tried sending my order back to yourselves, but it has come back to Liquor Save. Im told by them that i need another bar code.

All i want to do is change the size for a 16, if that is not possible, i would like my payment returned.

My order number is 01-10********.

The amount for said order is £39.97.

Please reply as soon as possible. Your advice would be appreciated

User's recommendation: Don't stress

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