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JD Power

JD Power Reviews

www.jdpower.com
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JD Power Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

JD Power has a 3.1 star rating based on 3 customer reviews and consumers are mostly neutral. Reviewers note the brand is reliable with a large base but report medium price level and concerns about website and customer service.

Key Takeaways for Future Customers

  • Check JD Power reviews for valuation differences before relying on a single vehicle value.
  • Expect limited self-service options for date-specific valuations and potential need for tech support.
  • Verify database coverage if using rare or classic vehicles as collateral.

Negative Feedback / Risk Areas

  • Database omissions creating customer complaints and blocking secured loans for classic vehicles.
  • Website usability and survey tech help issues leading to frustrated customers.
  • Discrepancies between JD Power valuations and insurer values causing disputes.

Positive Feedback

Reviewers describe JD Power as an unbelievably reliable company with a large user base and useful vehicle value information when it matches other sources.

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Media from reviews

My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system
My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 2My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 3My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 4My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 5
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Show reviews that mention
people late model model ram truck bed vehicle value web page dealers tool splits front
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Jason M Ebb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Specific date on vehicle value can not be put in on web page

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AI Highlights
  • - Insurer value via JD Power differs from the JD Power page and shows a large price gap.
  • - Cannot provide value date needed to verify dispute.

Insurance company says they get vehicle value from JD Power, but the value does not match what I got from the JD Power web page. There is a massive difference in price.

I can not put the date of value need for the accuracy to verify my dispute with the insurance company. Understandable they possibly may charge for this feature to the insurance companies.

If they do charge, they should give normal people at least three free dates to put in. If they do not, the date input should be an available option when obtaining the value for this reason.

Loss:
$5
Pros:
  • You can still get the value of the vehicle for that day
Cons:
  • Larger companies favor larger companies not the customers to make more money

Preferred solution: A specific date for the vehicle value.

User's recommendation: File complaints or nothing will ever change. Dont talk about it, be about it.

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Karen B Ibc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To purchase a ATV bike

I need to purchase two ATV and it is very complicated because is no direct number to get to customers service or if I want to purchase online please contact me at 732803**** thanks

Preferred solution: Purchase

View full review
John S Tll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Late model Ram truck bed failures

AI Highlights
  • - Bed splits at the post on driver's side after rack install.
  • - Dealers say aftermarket rack caused it and won't cover; bed replacement about $7k.

I have a 2022 Ram 2500, gas truck. I pulled the headache rack of my 2010 Ram and put it on my 2022 Ram.

At 34,000 miles, I noticed 2 parallel splits on the truck bed, where the front post drops in, on the drivers side. I started asking around and several people with racks and tool boxes are having the same issue, including a large logging company out of Fort Bragg, Ca. They said it happened to all their late model Ram trucks. The dealers won't acknowledge or fix the problem.

I requested they fix it, as it was still under warranty. They refused, stating the after market rack caused the problem and isn't covered under the warranty. I asked them to put it in writing and they refused. Have you heard of this issue before?

If it's happening here, it's got to be everywhere. The auto body shop that I went to said the only way to repair it was to replace the bed for approximately $7,000.00. I paid $64,000 for a work truck and it's falling apart before it's even 2 years old. Any idea how I might remedy the situation.

I believe that the consumers should aware of this issue. I'll never buy another Ram.

Sincerely

John Schiessl

Preferred solution: I would like for Ram to replace the truck bed with one that won't fall apart.

User's recommendation: Ram truck beds with rack and tool boxes are splitting.

View full review
Anonymous
map-marker Riverdale Park, Maryland

Can't go back and change answer on your survey!!!

I cant change my answer on your survey- need tech help!. Nothing g else to say!!!xxxxxpppppqqqqqrrrrtttuuuiiiooopppaaasssdddd

User's recommendation: How can I get tech help with the survey????

View full review
John B Dhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system

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AI Highlights
  • - Seeking a secured loan with a 1992 Defender 110 as collateral.
  • - Appraised value $135k–$250k; JD Power lists Range Rover Classic at ~$33k.
My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system
My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 2
My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 3
My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 4
My 1992 Land Rover Defender 110 is non existent in the JD Power valuation system - Image 5

Hello,

I am in desperate need to get a secured loan using my 1992 Land Rover Defender 110 dual cab pick up as collateral. Its appraised value ranges between $135-$250k.

When I have gone to the banks and credit unions that each use JD Power valuation online tool, however, JD Power does not list this as an existing auto in its database the only make and model for that year in the system is Range Rover classic with a valuation of around $33,000. I showed many comparable Defenders of that same year and model across the USA for sale or had been sold and they each said that they can only lend on the value of the Range Rover despite it being wildly different in every possible way.

And the truck sat outside their windows that they could see it is obviously not what was on their screen and that my truck does in fact exists and is a collectors piece. I am looking for any assistance or guidance in this matter that you could lend.

I hope and look forward to a reply from your office.

Cheers!

John Boyd

Loss:
$200000
Pros:
  • Are an unbelievably reliable company and brand
Cons:
  • Database shows that my land rover is nonexistent

Preferred solution: The year make and model of my vehicle listed on their valuation online database, so that lenders will give me a fair a full assessment and valuation so that I may use it as collateral to get a secured loan.

User's recommendation: I don’t really know. I’m at a lost that one of the worlds largest databases of automobiles does not have one of the most classic SUV models of all time on it preventing me to be able to get a secured loan using it as collateral

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Anonymous
map-marker Troy, Pennsylvania

I think J D Powers passes out awards like passing out candy on Halloween if you want one they will give you onewill

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AI Highlights
  • - Automakers have many JD Power awards, at least seven each.
  • - They want harder criteria and only one award per category.

Every Automaker has at least 7 J D Powers awards. Make it hard to pick when they pass them out like that h___ make them earn them.

Makes you wonder what is really going on with them make earn the award and only one of each type per year. I'm not saying J D power is all bad just that they need to make it a bit harder to receive and only one award for each category.

Like car of the year award and Motor trend!! get it if every auto maker has the same award what good is it.Shrug

User's recommendation: do not trust a J D Power endorsement do your own research

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Bob H Vss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not even...

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AI Highlights
  • - Ads claim JD Powers #1 rating for cell service.
  • - Dropped calls occur often.
  • - Chat and phone support had no answers and long delays.
Updated by user Feb 21, 2020

info only

Original review Feb 21, 2020

Consumer Cellular ads always site JD Powers #1 rated award for cell service. example of your top rated cell company.

- often Dropped call

- twice in attempted chat with them, 1 no answer & 1 not available message

- 3 time attempted calling; 1 too long on hold 1/2 hour and; 2 using their call-back method with 1 no call back and 1 over 3 hours later.

- pricing is great but folks should know truthfully what they will be getting.

Pros:
  • Large base
Cons:
  • Truthful evaluation

Preferred solution: Let the company propose a solution

View full review

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