Ritu R Ptt

Service centre complaint

The AMC charge at Patliputra JCB Service Centre has no limit. The service charges are very high.

Mahindra Chauhan, the service manager at Patliputra, is not responding to the technician's complaint by the customer.

I want to sell my JCB due to service issues. I prefer the JCB from another company.

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Preferred solution: Q

User's recommendation: JCB service not better

Divyraj P

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Verified Reviewer
| map-marker Petlawad, Madhya Pradesh

Bucket crake exchange isshu

Sir Mara bucket (100) hours Se carak he abhi tak company ki side se replay ni aaya he nd sir sellsmen or dealer phone recover nhi kr rahe he hmm badi problem me he sir machine breakdown hone wali he mene maininig ke liye machine purchase ki thi sir company mujhe 25 % payment pay ka bol ri he or bucket under warranty he usko bad Sad

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Loss:
$25000

Preferred solution: Exchange my machine bucket with 100% goodwill

Bablu C Lbo

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Verified Reviewer
| map-marker Jaipur, Rajasthan

Not proper services in jcb

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My machine is having breakdown since last 13 days, no satisfactory answer has been received yet. Oil is coming from the swing motor.

I am tired of calling the dealership. There is no solution from their side yet.Now there is more hope left from the company, maybe someone can help, I will be grateful to you.

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User's recommendation: I have not seen such poor service in the last 10 years, so I would advise everyone not to take it.

Resolved
SarahBeth W

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Verified Reviewer

Resolved: Complaint on pricing

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Every single time I order a part it is at least three times more expensive than any other part anywhere else. Then add on shipping which is double what it should be. This is not okay this is not how the real world works and I expect a response by phone call as to how this is going to be remedied.

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Preferred solution: Price reduction

User's recommendation: Don't buy jcb

Dhaval J Guv

Jcb engine problem

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I am from India gujrat. don't need a machine at all.

We have given such a bad machine. As much as we did not run the machine. His problem has come so much. Not for 4 months, he is getting so much work done.

I don't want a machine. You take a machine from here.

Otherwise, I would have come and kept you in your Yamtraman. I want a new machine, I will not take it in the same machine.

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Preferred solution: Full refund

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