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JCB

JCB

www.jcb.com
What is your customer experience with JCB?

JCB Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • JCB has 1.8 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't tell about you that you are nurmber one in the world and please don't make fake promises with customer", "JCB service not better", "I have not seen such poor service in the last 10 years, so I would advise everyone not to take it.", "Don't buy jcb".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Media from reviews

JCB - Bucket crake exchange isshu
JCB - Bucket crake exchange isshu - Image 2JCB - Bucket crake exchange isshu - Image 3JCB - Bucket crake exchange isshu - Image 4JCB - Bucket crake exchange isshu - Image 5JCB - Bucket crake exchange isshu - Image 6JCB - Bucket crake exchange isshu - Image 7
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Show reviews that mention
machine customer exchange services complaint finance hubli service centre cholan finance answer
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Pravinkumar m Bym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Purchase not support in Hubli prn JCB

Not attend call and not came communication sels head prn JCB bhubli and he promised last 12 mant given js 205 for 49.5 lack and exchange my ex 70 2012 model 9 lack I arenge that time do for cholan finance it's time 45 days is dived this type behave how can come customer in purchasing JCB excavator

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Pravinkumar m Bym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Not supported for purchase

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Last one year I ready to purchase JS-205 but not support Hubli main branch sales main man and last year purchasing DO is ready to cholan finance but not give a machine DO date is dude it is intentionally delay to that time I understand. And today I call 8:45 p.m. at the sales officer not pick a call same moment is intentionally start take care customer said and hi promise lost year my ex 70 2012 machine take exchange 9 lake I stop stil in shingavi near please take well well decision I am already 5 number tata machin and 1 js 140 oner

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Param P Xaw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gaborone, South-East

Not proper response from the company

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Please don't trust the JCB company. They do not have the best services for the customer, so please don't purchase anything from the JCB company.

I am one of the customers of the JCB company.

Nobody is taking any action on my request and complaint. Please, please don't purchase a JCB machine.

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Loss:
$50000

Preferred solution: Full refund

User's recommendation: Don't tell about you that you are nurmber one in the world and please don't make fake promises with customer

Ritu R Ptt

Service centre complaint

The AMC charge at Patliputra JCB Service Centre has no limit. The service charges are very high.

Mahindra Chauhan, the service manager at Patliputra, is not responding to the technician's complaint by the customer.

I want to sell my JCB due to service issues. I prefer the JCB from another company.

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Preferred solution: Q

User's recommendation: JCB service not better

Resolved
SarahBeth W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Complaint on pricing

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Every single time I order a part it is at least three times more expensive than any other part anywhere else. Then add on shipping which is double what it should be. This is not okay this is not how the real world works and I expect a response by phone call as to how this is going to be remedied.

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Preferred solution: Price reduction

User's recommendation: Don't buy jcb

Divyraj P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Petlawad, Madhya Pradesh

Bucket crake exchange isshu

Sir Mara bucket (100) hours Se carak he abhi tak company ki side se replay ni aaya he nd sir sellsmen or dealer phone recover nhi kr rahe he hmm badi problem me he sir machine breakdown hone wali he mene maininig ke liye machine purchase ki thi sir company mujhe 25 % payment pay ka bol ri he or bucket under warranty he usko bad Sad

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Loss:
$25000

Preferred solution: Exchange my machine bucket with 100% goodwill

Bablu C Lbo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jaipur, Rajasthan

Not proper services in jcb

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My machine is having breakdown since last 13 days, no satisfactory answer has been received yet. Oil is coming from the swing motor.

I am tired of calling the dealership. There is no solution from their side yet.Now there is more hope left from the company, maybe someone can help, I will be grateful to you.

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User's recommendation: I have not seen such poor service in the last 10 years, so I would advise everyone not to take it.

Dhaval J Guv

Jcb engine problem

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I am from India gujrat. don't need a machine at all.

We have given such a bad machine. As much as we did not run the machine. His problem has come so much. Not for 4 months, he is getting so much work done.

I don't want a machine. You take a machine from here.

Otherwise, I would have come and kept you in your Yamtraman. I want a new machine, I will not take it in the same machine.

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Preferred solution: Full refund

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