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JCB Tools

JCB Tools Reviews

jcb-tools.co.uk
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JCB Tools Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.4 star rating from 1 review; consumers are mostly dissatisfied, recent recommendation states Stay away from anything JCB. Price level reported as medium. Reported failures include frequent breakdowns of a new JCB 215 skid steer and repeated shop time, with concerns about repair delays and warranty handling.

Positive Feedback

Few or no positives in reviews; price seen as medium but value questioned given reliability issues.

Negative Feedback / Risk Areas

  • Frequent mechanical breakdowns and downtime highlighted in JCB Tools reviews.
  • Poor customer service response and handling of repairs.
  • Problems with exchange, refunds and cancellation policy.
  • Customers express JCB Tools customer complaints about warranty and repair delays.

Key Takeaways for Future Customers

  • Research JCB Tools reviews before purchase and verify warranty terms.
  • Confirm refund and repair procedures and expected turnaround times.
  • Expect potential downtime and factor repair risk into total ownership cost.
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| map-marker Pooler, Georgia

Poor quality equipment, constant breakdown

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - New JCB 215 skid steer in shop three times under 90 hours.
  • - Latest visit pulled the motor for repair and it can't be used while awaiting service.
Contains 1 confidential file for company representatives
Updated by user Sep 05, 2022

Machine still sitting at dealer with bad engine out waiting on replacement that can't be found. No way to get any ETA from JCB.

No one will answer calls at corporate, no answer from dealer. Bought this boat anchor.

Original review Aug 04, 2022

Bought new JCB 215 skid steer and in shop 3 times with less than 90 hours. This last time had to pull motor to try and repair.

Can't use for constant mechanical problems. Still in shop waiting for repair.

Loss:
$47000

Preferred solution: Full refund

User's recommendation: Stay away from anything JCB

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