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Jazwares

Jazwares

www.jazwares.com
What is your customer experience with Jazwares?

Jazwares Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Jazwares has a 2.5 star rating based on 15 customer reviews; consumers are mostly dissatisfied. Rating distribution shows a sizable unfavorable portion. Common issues center on orders, shipping, refunds and customer service.

Key Takeaways for Future Customers

  • Check Jazwares reviews before ordering and expect possible shipping delays.
  • Be prepared to request refunds or exchanges; customer service can be slow.
  • Verify codes and exclusive bundle contents on receipt.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing items and wrong addresses.
  • Many ask for refunds due to faulty toys, nonworking codes, or poor replacements.
  • Poor communication and slow response from customer service regarding orders.

Positive Feedback

Reviewers value diversity of products and praise specific figures and cute dolls; some customers call Jazwares work unmatched for certain collectibles.

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Media from reviews

Jazwares - Run around ..
Jazwares - ComplaintJazwares - Complaint - Image 2Jazwares - Complaint - Image 3Jazwares - Complaint - Image 4Jazwares - Complaint - Image 5Jazwares - Valentines Sanrio box
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Show reviews that mention
demi gorgon number refund toy birthday replacement target exclusive wicked cool cool toy endo series
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Shainasoetora C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montreal, Quebec

Walmart code not working

AI Highlights
  • The Mermia doll's code from Walmart shows it has been redeemed.
  • They want a reply or for Jazwares to use their phone number to view screenshots.

Hello jazwares i am contacting you because my mermia doll that i got a week at walmart. The code doesn't, it says that someone already redemed my code and i am really upset. It would be amazing if i can get a message back or you guys can use my phone number so i can show screenshots.

Pros:
  • Dolls and toys are cute
Cons:
  • Codes dont work sometimes

Preferred solution: I would like a new code. If its possible.

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August M Sci
map-marker Appleton, Wisconsin

Run around ..

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Jazwares - Run around ..

I ordered something from the shop and haven't received any tracking numbers or details, just a confirmation of my order. Feb 12 and nothing.

Loss:
$25
Pros:
  • One successful delivery
Cons:
  • Communication sucks

Preferred solution: Deliver product or service ordered

View full review
Joseph E Ida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cedar Rapids, Iowa

To ask if you can make a spring trap Endo series

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This isn't really a problem, Jazwares. Just wanted to say, in the future, can you make a Springtrap endo series, please? Thank you for your time.

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Owen M Qtj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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AI Highlights
  • The Five Nights at Freddy's action figures are somewhat good.
  • Foxy needs two toes, not three, and a liftable eyepatch to avoid angry fans.
Jazwares - Complaint
Jazwares - Complaint - Image 2
Jazwares - Complaint - Image 3
Jazwares - Complaint - Image 4
Jazwares - Complaint - Image 5

Ok, so your Five Nights at Freddy's line of action figures is somewhat good, but my biggest complaint for the line is Foxy. He's supposed to have two toes, not three, and a smaller feature that he is supposed to have is to be able to lift his eyepatch up, and this will get a lot of fans angry, such as myself, so I suggest fixing it before release to avoid angry fans.

Pros:
  • Most the times gets things accurate at a cheap price
Cons:
  • Texture and minor inaccuracies

Preferred solution: Fix the inaccuracies on the Foxy figure that hasn’t got released but got revealed on video

User's recommendation: Address more miner issues to the company

View full review
Raul R Str

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Plushie

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The description from where I bought a fnaf plushie said I could get classic Freddy, Foxy, Bonnie, or Chica but I got BB and then the replacement was toy Freddy

Loss:
$24
Pros:
  • Good quality plushies
Cons:
  • Send the wrong plushies

Preferred solution: I would like to get a Freddy 8 inch plushie

User's recommendation: Actually send what the description says

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Fred A Ybz
map-marker Loveland, Colorado

Wrong address

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My red squadron vault set was delivered to the wrong address.

The correct address is

Fred Anthony, 1228 2nd St SE,

Loveland, CO 80537.

How do I get a replacement or refund?

Loss:
$65
Pros:
  • And would do reviews on the star wars micro galaxy squadron
  • I love your stuff
Cons:
  • Hard to find

Preferred solution: A replacement or something of equal value or a refund

View full review
Anonymous
map-marker Austin, Texas

Target exclusive made by wicked cool toy company

AI Highlights
  • Target exclusive Demi Gorgon bundle arrived missing contents.
  • Only one mini figure remained; the rest were missing and replacement requested.

hi, you recently acquired wicked cool toy company it's my son's 12th birthday birthday on Christmas Christmas Eve and he opened his target exclusive Demi Gorgon bundle and everything inside is missing. He got one little mini figure or some girl standing on a cassette tape.

I don't watch the show, but he's heartbroken. It was the one thing he wanted and everything else inside that Demi Gorgon thing is missing. I already called target they are sold out in the entire US. I'm hoping and praying that you all have inventory of what went inside that Demi Gorgon thing and that I can get it shipped to him?

If someone can please please help me he's 12 and a huge Stranger Things fan and this broke his heart. People are awful. I can't believe someone stole that stuff. He loves the Demi Gorgon, but boy what a disappointment when he cut open this safety things that were tied in its mouth and put his hands in and pulled out one character and nothing else.

I was his one birthday gift today and what a huge disappointment poor baby I feel so bad as a mom I didn't even think because you can't get that stupid twisty thing off to look inside if someone can please email me back or call me 512-203-****. Thanks signed disappointed Mom

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LISA S Mgf

Brand new toy that just came out of the box on Friday at my grandson’s party put new batteries in and the toy is not working

AI Highlights
  • New toy for grandson's birthday; he is four.
  • Box opened; packaging discarded.
  • It does not work after new batteries.
  • FCC ID YNIJAZWARES033.

This is a brand new toy my grandson received from somebody for his birthday on Friday. Having said that, he is four years old.

We opened the box and threw away all the wrapping paper and the boxes.

I put new batteries in the toy, and the toy is not working and not moving. The FCC ID number is YNIJAZWARES033.

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Nevin Ube

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received

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Contains 1 confidential file for company representatives

I didnt put the room number and that is my fault but I never received the package so I want my refund

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Brynnleigh Jtw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order has not been delivered

Contains 1 confidential file for company representatives

I placed an order on December 16th 2024 and it was a 2 day delivery and I have not received my order and it is now January 8 2025. I would like to know where my order is.

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Velma W Cgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get my order to go through

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AI Highlights
  • Order #733218 (12/2) and #227731 (12/7) are unfulfilled.
  • Payment may have been via installments.
  • Please review the orders and contact ashm61@***.com.

Order #733218 was placed on 12/2 and then again on 12/7 #227731. Both orders are showing as unfulfilled.

I may have made the mistake of opting to pay in installments. Please review these orders and let me know what the problem may be.

My email is ashm61@***.com. Thank you.

Preferred solution: Deliver product or service ordered

View full review
Zuriel Cuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible Company

AI Highlights
  • The Blippi toy did not work.
  • Replacement arrived with leaky batteries and did not work.
  • As of Jan 1, no doll or refund, and no response.

I bought a talking Blippi for my great grandson for Christmas. It did not work, sent for a replacement, the replacement came with leaky batteries and did not work.

It's January 1st, still no doll and no refund. Plus it was a Christmas present and I am having trouble finding the same doll. The company, did not respond. They want to be contacted by e-mail.

I prefer to talk to a human being. Poor/no customer service.

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Zuriel Cuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Second talking Blippi does not work

AI Highlights
  • Talking Blippi Doll did not work.
  • Second doll arrived with leaky batteries and did not work.
  • Jazwares has a phone number but wants email contact.

No stars for this Company. I bought one talking Blippi Doll, it did not work.

Was a Christmas Present. Returned for a second one, he came with leaky batteries and did not work. Jazwares has a phone number, but wants to be contacted by e-mail. That does not help me with a toy for a one year old who didn't get his Christmas Present.

Sham Company, rip off with no customer service to talk to.

Very disappointed, was shipped through Amazon. WOW!

User's recommendation: So not order from this company, find someone else

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Mary P Fyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

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AI Highlights
  • I want my money back after I pushed the wrong button.
  • The money is for Christmas gifts for my grandchildren.
  • I only get one check a month.

I just need my money back I was just looking at them and I pushed the wrong button and the money is towards Christmas without that I wouldn't be able to by presents for my grandchildren I have some money all ready and I only get one check a month

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Featured
Molly B Ybg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund your false advertised product

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AI Highlights
  • Expensive 69 CAD calandr for Pokémon with glittery finish.
  • Parts broke; Rockruff tail came off and other pieces.
  • Pikachu size 1.6; box claims 2.
Jazwares - Refund your false advertised product
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Jazwares - Refund your false advertised product - Image 5
Contains 1 confidential file for company representatives
Updated by user Dec 31, 2023

They chose to not read and ignored my complaint

Original review Dec 24, 2023
I bought an expensive (69$ Cad!) calandr for Pokémon , when December came around I was so so excited to open this .. I realized the Pokémon had a very ugly tacky coating on all of them two days in as I was super grossed out and upset by the special finishwhich is litterally like a dip in glitter and shimmer Im Sorry but my Pokémon arent supposed to be glittery, my tail on my rock ruff the ugly SPARKLY tail came off and so do most of the little peices on the other Pokémon which was also just crushing they dont even talk about the special finish being shimmer :( I litterally had one thing going for it , the 2 pikachu was going to hopefully make it atleast not super disappointing , I got him today to which I found out he is the same size as all the other ones and when he is measured he is 1.6 I dont know what kind of bussiness you guys run but this is not acceptable to me and I honestly dont see myself supporting this brand ever if this type of lying and marketing schemes tricking people into buying I got eight peices of cheap mass painted cardboard and 16 poor produced Pokémon for 69$..

overpriced garbage I littterally would like a refund or exchange or atleast half return I will send them back besides applin the first day Crybecause this was so so so bad it missed the mark so far what the heck guys you said 2 on the box in big writing litterally on the box and the only way I can make it even close to 2 is at the most pedantic angle toe tip to ear tip of the other side .. if thats 2 then some are over 2 so lame I just wanted a larger pikachu :( please reply via email
Loss:
$70
Pros:
  • Idk
Cons:
  • False advertising

Preferred solution: Full refund

User's recommendation: Don’t buy unless you’ve seen someone else open it

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James C Zbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Live operator please

Have alive operator.very frustrating.all I need is an answer about my radio.the time won't stay set.when I turn it off it goes back to 12.00.its a898model.do I need to exchange it for another one?

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