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Molly B Ybg

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Refund your false advertised product

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Jazwares - Refund your false advertised product
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I bought an expensive (69$ Cad!) calandr for Pokémon , when December came around I was so so excited to open this .. I realized the Pokémon had a very ugly tacky coating on all of them two days in as I was super grossed out and upset by the special finishwhich is litterally like a dip in glitter and shimmer Im Sorry but my Pokémon arent supposed to be glittery, my tail on my rock ruff the ugly SPARKLY tail came off and so do most of the little peices on the other Pokémon which was also just crushing they dont even talk about the special finish being shimmer :( I litterally had one thing going for it , the 2 pikachu was going to hopefully make it atleast not super disappointing , I got him today to which I found out he is the same size as all the other ones and when he is measured he is 1.6 I dont know what kind of bussiness you guys run but this is not acceptable to me and I honestly dont see myself supporting this brand ever if this type of lying and marketing schemes tricking people into buying I got eight peices of cheap mass painted cardboard and 16 poor produced Pokémon for 69$..

overpriced garbage I littterally would like a refund or exchange or atleast half return I will send them back besides applin the first day Crybecause this was so so so bad it missed the mark so far what the heck guys you said 2 on the box in big writing litterally on the box and the only way I can make it even close to 2 is at the most pedantic angle toe tip to ear tip of the other side .. if thats 2 then some are over 2 so lame I just wanted a larger pikachu :( please reply via email

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Loss:
$70
Pros:
  • Idk
Cons:
  • False advertising

Preferred solution: Full refund

User's recommendation: Don’t buy unless you’ve seen someone else open it

Nobuko Edy
map-marker Baltimore, Maryland

Cancel order140369

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I need to cancel my order 140369 ****35. Im very angry and disappointed on my first order.

I was missing one item.132891 this is my order number I was missing Pokémon plush.

Im not asking to send another one. I just need to cancel the rest of my orders.

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Shevi M

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Valentines Sanrio box

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Jazwares - Valentines Sanrio box
Jazwares - Valentines Sanrio box - Image 2

Hi there I was messaging you inquiring about this box that I saw on TikTok, you guys had sent this girl a Sanrio Valentine box, which had all sorts of awesome goodies. I am a huge fan of your company and all your Jazwares x Sanrio plushies and Toys. I know this is a longshot, but I was hoping if you could possibly send me just the box without anything inside I absolutely adore the design with the Sanrio Valentine style and my birthday is actually Valentines Day of course if not, no biggie thank you for all that you do and appreciate your company very much, thank you so much, big fan!

Shevi!

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Pros:
  • All pros
Cons:
  • No cons

User's recommendation: Wonderful company highly recommend and there awesome products !!

Cody p Kmz

Sight issues

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Tried to order valt ships and web sight was not letting me and I really wanted the starwars ships to add to my collection

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Anchorage, Alaska

To change shipping address

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Was unable to get simple issues resolved. I was unable to get shipping address changed within five minutes of placing my order. Very frustrating.

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User's recommendation: Do not order from them

Debra E Mog

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I am a concerned customer as to why they never send me my order

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Jazwares - I am a concerned customer as to why they never send me my order
Jazwares - I am a concerned customer as to why they never send me my order - Image 2

I had order 2 items from jazwares and it never arrived I get an email stating that they were returning them I want to know why and when will I get credited my refund back to my card I would prefer a gift card so I can order again idk why they never send me my order plz let me know why because they were presents for Christmas reply in an email to my when I get my refund or gift card thank you Debbie Eros

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Loss:
$39

Preferred solution: Full refund

Marcia B Zao

Speak to Customer service

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I bought a Squishmellow for my granddaughter for Valentines Day from Walgreens and it has the wrong tag I send you pictures of all tag now you want the receipt that I throw away

Just to let you know I have bought and the very least 75-100 of those for her and will NOT be buying any more

Thank you for you time Marcia Bumgardner 267-688-**** address 206 Stanwood Road Fairless Hills Pa 19030

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Cons:
  • Granddaughter love squishmellow

User's recommendation: Don’t buy Squishmellows

Mindy P Mxq

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Broken toy out of box

Jazwares - Broken toy out of box

The pikachu tail was broken when my son opened the box he received for his birthday.

As this was a gift, I dont know who gave it to him so I am unable to return/exchange it.

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Preferred solution: A replacement or refund

Rachel C Lux

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Permission to have squishmallow images sewn onto a service dog vest

Hello, my name is Rachel Combiths. I am contacting haze area in hopes to get permission granted for me to have a couple squishmallow images sewn onto a custom service dog vest for my medical alert service dog.

The shop owner I use required proof of permission since she does not own the squishmallow images.

It would mean a lot to me to have a custom squishmallow service dog vest, please help me make this dream come true. Thank you so much.

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Pros:
  • Squishmallows

Preferred solution: Permission to get squishmallow images sewn onto a service dog vest

Anonymous
map-marker Shreveport, Louisiana

Jade Cargill action figure

I Just wanted to let you ladies and gentlemen at Jazwares know that you did a magnificent job on the Jade Cargill doll. I've never seen an action figure like your Jade Cargill piece.

All your work is beautiful, and unmatched. Jazwares you have no equals in the toy business.

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User's recommendation: You want find a better collectors item then at Jazwares.

Gus A Puk

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Wrong address

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I put in 7426 Studley Rd Mechanicsville Va and its supposed to be 7526 Studley Rd Mechanicsville. please help me change it

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Loss:
$31

Preferred solution: Full refund

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