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Jayco service is terrible, they had our unit 6 months,it is in worse shape now then when they started, brought back with 40 items not fixed.customer relations rep just backs away from oks to fix ,floor they replaced is coming up all over screws sticking up ,plywood squeaks when walking,sewer smells when used, they tell bbb there working on it.its bull ,tired of dealing with it,that's what they want just get it out of warranty .I need help with...
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2.0
#1008925
Marc, My name is Pete and Dorothy Lawler in July 2015 we bought a Jayco eagle from camping world in Greenwood, IN. Since that time we have had to get window fix, replace table and bathroom door, at least 2 or 3 time brought in because air conditioner wouldn't work eventually they replaced on of them, had in at least 2 or 3 time because refrigerator line where being pinched when closed up (lost lots of food), had to have the mother board replaced...
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Anonymous

Paul Check out this video on youtube of how the brand of RV is made.
https://www.youtube.com/watch?v=jXMJrRQ3SVk

2.1
#1007621
I had a run in with a Jayco dealer who was particularly rude and arrogant to me, in front of my kids too! I complained to Jayco head office but they wanted nothing to do with it. So if you have any morals or believe that treating people decently is important, then I recommend never giving your hard earned money to Jayco! I'm sure they'll talk nicely to you if they think you're going to buy something off them, but it's how you treat strangers...
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1.0
#989367

Short Review for February 23, 2017

#1012713
1.4
Had similar problems. Forget the factory. They lie and it comes back in worse shape. Will take forever to even get it back and there drivers use it, and trash it Remember it came from them like that in the first place. Only option is to find a local repair facility away from Jayco and there dealers
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Jayco Customer Care Review

#999009
1.6
They don't fix problems warranty work at factory is terrible service writer is lazy and does not care. Factory go to guy for problems lies ,warranty problems left unresolved or more excuses first and very last jayco
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2016 Jayco Jay Flight Slx Rv Review

#985888
1.0
Jayco is supposedly known for there 2 yr warranty and treating there customers like family well to my knowledge family isn't suppose to leave family in death traps.
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Jayco Rv Review

#967088
1.0
The first day I had it had water leaks in the bathroom force a little fan motor in the bathroom roof went bad burned up already two weeks later kitchen sink leaking water had to repair myself again another month went by your bathroom sink leaking again kitchen sink leaking water and electric pump went out leaking water everywhere
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I purchased a new Jayco jayfeather in 2008. Almost immediately the rear plastic bumper cracked and the finish came off. I contacted Jayco and they replaced the bumper through their dealer. Within 6 months the bumper did the same thing. The cracking would start at the mounting holes and travel down the bumper. It became so bad it was unsafe to pull down the road as it could fall off in front of traffic. I have since bought two new bumpers as...
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2.2
I didn't like
  • Poor engineering
Black mold from water pump notified dealer nothing done until Thursday they're supposed to pick it up but in the meantime we live with black mold and are sick
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Bought a 2017 Jayco Eagle HT 5th Wheel bunkhouse two days ago, didn't even own 48 hours and is already in the shop took home slides and water pump already out. Stopped payment on check, said it would take several weeks to fix and would have to get contact Jayco for approval. Very poor quality once you actually spend time in it, and not rushed through walk through. By the way camping world in golden Colorado nearly killed me and my family, they...
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#979634

Purchased rv in may 2014 finally picked it up March 2015 done short trip some issues mouldings in shower fall apart rubber hanging under vehicle drawers not locking took back to dealer done repairs ,went on another short trip come back still same issues no silicone in shower and more rubber hanging of bottom from water tanks ,seat belt on bed would not lock ,drawers still not locking Back to dealer it took six week to replace seat belt and fix...
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#955214
We purchased abrand new 2015 Jayco 23rb from Camping World and we've had problems ever since it left the place. for the first year the stove the fridge wouldn't run on propane finally took Them over a year to convince Camping World that there was an issue with it.staples on the seats were pulling apart because of no screws. the shower stall come of the wall cause lack of plastic rivets so had to glue and silicon the whole bathroom. Both propane...
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We have a 2014 eagle 26 5th wheel. If the. Temp outside is 45 to 50 its cold inside and conversely if the temp outside 85 or above its hot in the trailer. The salesmen lied about how well it was insulated. The awning isn't mounted high enough to allow door to open without rubbing if one side is lowered for rain. Windows are heat and cold leakers and shades are not mounted properly to afford privacy. They are too far from wall at top and inside...
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1.9
#948119

Contact Jayco

Headquarters Address:
JAYCO
903 S. Main St., P. O. Box 460,
Middlebury, , IN 46540-8529
Phone:
(800) 283-8267
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Started out one day after we received unit water damage none of the 3 bathroom sink drains were tight. Bedroom toilet would not flush because vent was plugged, cargo door hydraulic cylinder screws were stripped so door was broke. Batteries were installed incorrectly, steps fell off, because of cheap fasteners, second awning would not close properly, both bath fans where missing screws and would not close and operate properly, black tank was...
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