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I ordered two pandora charms and one spacer online for my sisters birthday. Package arrived on time. I was Excited to open the package, but I noticed there was only one jewelry box in there (and not the nice ones they give you in the store, the cheap cardboard ones). I...
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Went into Jared to get a dollar value on an engagement ring I purchased. The salesman insisted on cleaning the ring even though I told him it was clean. He still insisted and cleaned it several times. He then took the ring in a room for 15 to 20 minutes before saying...
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Anonymous

Anonymous It's a diamond not a watch band lol. You can't just swap it out in a few minutes.

Anonymous

Anonymous bullcrap. i takes like 2 or 3 hours to do the work to switch a diamond you cant "just pop it out" and back in. you have to have the right tools, have a stone to switch. etc. i...

1.0
#1006326
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I've had a Jarad credit card for about 2-1/2 years never been late on a payment, never over spent on the card, they always precharged me $25 on each transaction I made because my credit was a little lower this was to go away after a year. Well the last time I used the...
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1.0
#991709
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Ring Review

#954229
3.3
I got my ring at jared in feb ever since then I have to keep going back to get it clean because it turns my finger green and band goes black. For the money I am still paying they should give me another ring without paying more money. I went to the Mayfair Mall in Milwaukee WI
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Jared Customer Care Review

#944754
1.8
Horrible business and customer service. Paying off my bill and never shopping here again. In fact will recommend friends and family never to shop there.
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Ring Review

#941336
1.0
I CANNOT express what a nightmare Jared has been in getting custom engagement and wedding rings made. They made multiple serious mistakes and constantly told us not to pay till they got it right and then we have had a ridiculous amount of collections calls and hounding us to pay when we didn't even have the rings. I would NEVER NEVER use Jared.
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Short Review for October 21, 2016, Pc_service

#941095
Has a bad experience with the finance department. They are very rude and ignorant.
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My name is Tammy Klein i bought a two toned ring and brought it into Jareds because the prong was bent on my diamond. Well i went to pick it up my ring well the color was gone it was no longer two toned and my finger turned green. They told me when i went to get it...
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1.0
#990134
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Recently went into the Jared in Fort Wayne, IN. to have my wife's ring cleaned and inspected. The repair liason Stacy was too busy chatting with other associates. I had to literally ask for assistance which clearly upset her as she scoffed and very sarcastically asked...
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I didn't like
  • Repair liason customer service
#986716
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I purchased a pair of emerald earrings for a Christmas gift for my wife on Nov 17, 2016. The return policy is 30 days. My wife did not like the earrings so o tried to return them to Jared today, Jan 4, 2017. The Store (Paramus, NJ) said they could not refund my money...
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Anonymous

Anonymous Are you aware that 30 days had expired on Dec 17th. This isn't a clothing store where you can bring *** back 17 years later(see GAP) . DO YOU RUN RED LIGHTS BECAUSE YOU FEEL Y...

1.0
I didn't like
  • Customer service i received
#985172
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Went in to the Jared's in Douglasville, GA and Diane, someone I have never dealt with, spoke to me in a very condescending manner. I am African American and I was picking up my engagement ring, which is 18 k white gold, with 2.5 k diamonds and has a European shank. The...
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The sells people have very poor customer service skills when you walk in they hello and you feel rushed so if you just want to think about a purchase they go to the next person especially if you are black which leaves a bad taste in your mouth i am africian american i...
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Anonymous

Anonymous And here we have yet another black person playing the old and tattered race card and making judgments about people based on THEIR skin color! Oh the irony in this person cryi...

Anonymous

Kevin Definitely agree that the customer service is terrible, but its hard to say its racially biased. im white, and got the same treatment. they tried to get me to buy stuff i coul...

1.0
I didn't like
  • Customer service and return polciy
#982980
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Where can I even begin. The entire purchase became a nightmare, once we are still having to relive and fight to get completely removed from our lives. A nightmare only more accentuated by the fact that this experience should have been a dream come true for any couple....
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Anonymous

Anonymous Diamonds are hard not invincible... In fact you could crush one on the pavement with a hard sole shoe. Diamonds will discolor, crack, and even explode when heat is applied. ...

1.3
I liked
  • Diamond when it was in the package
I didn't like
  • How they changed my diamond when i left to upgrade setting
#967941
Reply to reviews

Contact Jared

Headquarters Address:
Jared® The Galleria Of Jewelry, a division
375 Ghent Road
Akron, OH 44333
Phone:
(800) 527-8229
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Top Rated Products Manufactured by Jared

My husband and I went to a local Jareds to look at options for an anniversary band to celebrate 15 years of marriage. I had done research and knew what I wanted. The salesmen were very helpful and though the store didn't have what I was looking for, managed to put...
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