New Reviewer

Poor customer service and

Returned to Jardine Motors North Birmingham after a disastrous service last year because they recognized their shortcomings and refunded the service costs and re-did the service. This year after a £750 annual serve the Discovery returned with screeching brakes and several specific highlighted problems unaddressed. Discovery taken to a third party garage who replaced the brake discs and pads, clearly worn, screeching gone. Jardine Motors claim no problems with the disc and pads and no longer interested. Not the service I expect from the local Land Rover service centre.
View full review
ID
#1594862 Review #1594862 is a subjective opinion of poster.
Service
Jardine Motors Car Repair
Pros
  • Recognised land rover dealer
Cons
  • Poor quality service
  • Expensive
  • Poor customer support
Reason of review
Poor customer service
Loss
$500
Preferred solution
Recognition of the poor service, outstanding items addressed and an apology

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article