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JapanCrate

JapanCrate

japancrate.com
What is your customer experience with JapanCrate?

JapanCrate Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

JapanCrate 2.4 star rating based on 2 reviews. Consumers are mostly dissatisfied; recent recommendations say DON'T ORDER FROM HERE! Reviews cite high price and poor customer service and problems with exchange, refund and cancellation policy.

Key Takeaways for Future Customers

  • Read JapanCrate reviews and expect potential subscription and billing issues.
  • Contacting support may be ineffective for refunds or cancellations on auto-ship memberships.

Negative Feedback / Risk Areas

  • Customer complaints about ignored emails, blocked numbers, and no callbacks.
  • Repeated billing and failed refund or cancellation attempts.

Positive Feedback

No clear positive comments in the recent reviews provided.

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Media from reviews

JapanCrate - Subscription box cancel
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Resolved
Irelan P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: Haven't received my order yet, they ignore my emails

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AI Highlights
  • - They blocked my number.
  • - They ignored emails and never answered calls, with no callback after 9 days.
  • - Do not waste your money here.
Contains 1 confidential file for company representatives
Updated by user Jan 17, 2023

Company fixed the issue and I have been provided with apology. All I got was a half apology (automated) after I got my stuff.

Original review updated Dec 06, 2022

They blocked my number.

All they did was ignore my emails, when I called they don't answer at all (not even give a call back after 9 days after I left a message). I decide to call again, found out my number is blocked. Do not waste your money here, I repeat, DON'T WASTE YOUR MONEY.

User's recommendation: DON'T ORDER FROM HERE!!!!!

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molly p Aaa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription box cancel

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AI Highlights
  • - Can't login; email isn't linked to an account.
  • - Delivery emails arrive at the typed email; cancellation isn't working and support hasn't replied.
JapanCrate - Subscription box cancel

i cant login because it says email is not associated with any account. but im getting emails saying my japan crate is being delivered through the email ive been typing in.

ive been trying to cancel it for months now and it keeps taking money out of my account and sending it. i tried the email support but it didnt work and i havent gotten any responses back.

Preferred solution: i would like to cancel my subscription

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