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Janet Collection

Janet Collection

www.janetcollection.com
What is your customer experience with Janet Collection?

Janet Collection Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Janet Collection has a 1.0 star rating from 1 review and customers are mostly dissatisfied, reporting product quality and service problems.

Positive Feedback

Few mentions of interest in modeling or promoting the brand indicate some customer enthusiasm for the products when expectations are met.

Negative Feedback / Risk Areas

  • Reports of poor customer service with unanswered phone lines and no voicemail contribute to Janet Collection customer complaints.
  • Quality issues include shedding, tangling, and claims the product is not 100% human hair, leading to refund requests.
  • Billing problems and missing order confirmations, such as a billed Groupon without tickets, raise concerns about billing and order handling.

Key Takeaways for Future Customers

  • Check Janet Collection reviews before purchase and expect limited customer support availability.
  • Be prepared to document issues promptly if seeking refunds for quality problems.
  • Verify payment and order confirmations to avoid billing disputes.
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Show reviews that mention
answering service number janet beauty service mail email customer order inquiry
Filter review
Anonymous

Paid for groupin.. its billed i have no groupon

Ordered 1 ticket for sept 6 rhinbeck ny wine and food fest was sent the dissapeared.. tried contacting no luck..very frustrated.

Checked my account nothing in it !

Please resend

Thank You

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Quintin Scc

I needed to speak with a customer service rep for an inquiry on a product.

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No one answered and there wasn't an answering service for me to leave a voice mail. I wanted to find out if the email contact for Janet Hair Comp was legit because I wanted to order some Rih 30 inch locs.

I have been scammed before by an online beauty supply company. I was disappointed that no one answered the contact number nor was there an official answering service.

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Anonymous
map-marker Brooklyn, New York

Very dissatisfied

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I purchased 3 packs of what was said to be Janet Collection French wet and wavy hair in 24 inches from a seller on eBay by the name beautyandbarberpro. I purchased the bake to use for a protective box braid style.

Ive only had the hair installed for ONE WEEK and the hair has been shedding, tangling and matting nonstop. This hair that I received is not human hair at all.

I paid a total of $600 for a style that should last 4+ weeks to only have to take it out sooner because the quality of hair that I received. I am extremely upset mad I want my money back immediately!

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User's recommendation: DO NOT WASTE YOUR MONEY! THIS IS NOT 100% HUMAN HAIR!

1 comment
Annick Rfl

Try using a light weight sheen & wrapping up your hair at night & stay away from heat. We don't want to see another episode of somebody's hair bursting into flames.

Anonymous
map-marker Baltimore, Maryland

I would like to be one of your models to try your wigs I would like for you to send me product to wear and let the world know how beautiful it is I will be a good partner and your business

I would like for you to sponsor me so I can put your brand out there like everyone else does please give me a try you would really love the way I present your product

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1 comment
Annick Rfl

Partner you may be cute & all that but you can't have half of the Empire. Get your website poppin.

Model in hair shows events. Network & make appearances in (youtube)video's,films, tv, extra work etc.. Make sure you have a large variety of positive social presence. Then look into becoming a brand ambassador to represent a company.

Have your portfolio & resume ready.

It's best to have a connection with the company like your already a loyal customer. Try going to the company's networking events see if you can sign up with that company or they will find you.)

Anonymous

Pissed off customer the wig I bought not happy paid )90.00 bucks for it the hair is so thin human hair it says I need my refund back

The wig is so thin not enough hair it should had more combs in it it only has one in the very back it should had two on the side for security so the wig don’t blow off your head

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Reason of review:
Bad quality
1 comment
Annick Rfl

Try using Bobbi pins or weave glue so it doesn't get crooked & stay out of the wind. We don't want to see another flying wig case.

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