Kaelee Vwr

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Excessive charge for cancelling after a week

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Jane Plan - Excessive charge for cancelling after a week
Avoid Cancelling the plan will break you financially. There is no gluten free. some food is revolting
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Loss:
$235

Preferred solution: Price reduction

User's recommendation: Avoid

Kaelee Vwr

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Verified Reviewer
| map-marker Gainsborough, Lincolnshire

Cancelation cost after 9 days is…

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cancelation cost after 9 days is cancelation cost after 9 days is £234.50, not all the products were edible, some where disgusting. the gluten free option my wife chose had warnings on, MAY CONTAIN GLUTEN, the lady on telephone said this was a legal requirement, a nightmare experience.
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User's recommendation: avoid

Anonymous
map-marker Hackney, Hackney

Jane Plan is the worse company I have ever deal with in my life.

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Unwanted boxes of meals. I tried to cancel my order BEFORE I was sent any meals because I didnt want to be in a monthly meal box delivery. When I told them I only wanted to try the meals for one month they sent me an email to say they would cancel any future boxes after the first two. I was assured that my subscription would stop. Today I received another email from them telling me that I can expect my March delivery soon! What part of I DO NOT want any more meals do they NOT UNDERSTAND!!?
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User's recommendation: Avoid - beware of being added automatically to their subscription list!!!!

Camarion Iur

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Verified Reviewer
| map-marker Knoxville, Tennessee

Can’t get a return! Can’t get through to anyone

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Cant get thru to anyone returns are impossible will not order from them ever again customer service is terrible!!!
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2 comments
Guest

Worse company and customer service I have ever dealt with in my life: Despite sending a cancellation BEFORE I received any meals they ignored me and sent me a box of meals, quickly followed by another one: Each cancellation request I made was met with one excuse after another: To add insult to injury they sent me an email this morning to let me know my March box will soon be on its way: What part of I DO NOT want any more Jane Plan meals do they NOT understand!!!?????

Guest

Worse company I have ever dealt with in my life: Nothing but excuses made when I tried to cancel. What part of DO NOT SEND ME any more meals do they NOT understand!!!??????

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