Jane com
Jane com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jane com has a 2.7 star rating from 4 reviews; consumers are mostly neutral. Rating shows mixed positive and unfavorable feedback. Reviewers value Discounts and Special Offers and Turnaround Time. Price level reported as medium. Pros noted: pretty fast service; some recent recommendations call the business very good.
Key Takeaways for Future Customers
- Read Jane com reviews for sizing and product quality before ordering.
- Expect medium price level and occasional fast turnaround.
- Be prepared to contact customer service for returns or order issues.
Negative Feedback / Risk Areas
- Frequent sizing problems and poor product fit.
- Difficulty obtaining return address and exchange instructions.
- Billing complaints: charged but orders not acknowledged; slow customer service response.
Positive Feedback
Some customers report fast service, liked discounts, and occasional good experiences with product value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jane com has a 2.7 star rating from 4 reviews; consumers are mostly neutral. Rating shows mixed positive and unfavorable feedback. Reviewers value Discounts and Special Offers and Turnaround Time. Price level reported as medium. Pros noted: pretty fast service; some recent recommendations call the business very good.
Key Takeaways for Future Customers
- Read Jane com reviews for sizing and product quality before ordering.
- Expect medium price level and occasional fast turnaround.
- Be prepared to contact customer service for returns or order issues.
Negative Feedback / Risk Areas
- Frequent sizing problems and poor product fit.
- Difficulty obtaining return address and exchange instructions.
- Billing complaints: charged but orders not acknowledged; slow customer service response.
Positive Feedback
Some customers report fast service, liked discounts, and occasional good experiences with product value.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Good prices
item ordered was an XL. product was really a medium!
Could not even button it up. Material was flimsy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAddress for returns
Keep trying to get a return address to no response.
Gail Johnson
3285 Quaker Rd
Warrenton, GA 30828
706-339-****
- Trouble getting return address
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn top
Ordered too large a size and didn't really care for it. Haven't made up my mind about what I want to buy next.
- I liked it
- Pretty fast service
- Dont have any
Preferred solution: Full refund
User's recommendation: very good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNonsense starting again
- They were charged for an order the company can't locate.
- Support is hard to reach, no phone number; I had to email and the order isn't found.
I was a big Jane shopper before they went out of business because of Temu. I heard they were back and I was so happy.
Well, Im not happy. I placed an order. They charged me, yet never acknowledged the purchase. They cant find it.
There is no normal customer service number and I had to email them. They finally got back to me and said they cant find the order. Whoa. Wait.
What? They changed me for the order. This has happened several times in the past. I am going through all this with them again.
Never purchasing (or attempting) to purchase from them again. I am done.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe boots is my regular size and I can’t fit them
- Ordered 2 pairs of St. Marten look-alike boots in my usual size, but they don't fit.
- No information inside the bag or on how to exchange.
I ordered 2 pairs of st. Marten look alike boots on my visa ordered my usual size and I cant even fit them, no info on purchase inside bag,.So I cant even fit them want to exchange them no information to do that
- I should not have to do all this
Preferred solution: A different size
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Your comment is successfully posted.
Hello Gail, My name is Andrea and I'm the Customer Support Manager at Jane. We have responded to a few of your emails without a response.
I am so sorry this is happening.
Please try reaching out to us again at support@***.com. Thank you