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Jane com

Jane com

jane.com
What is your customer experience with Jane com?

Jane com Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Jane com has 2.9 star rating based on 3 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: I liked it, Pretty fast service, Trouble getting return address.
    Cons: Dont have any, I should not have to do all this.

  • Recent recommendations regarding this business are as follows: "very good".

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Media from reviews

Jane com - The boots is my regular size and I can’t fit them
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Gail J Jas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Address for returns

Keep trying to get a return address to no response.

Gail Johnson

3285 Quaker Rd

Warrenton, GA 30828

706-339-****

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Pros:
  • Trouble getting return address

Preferred solution: Full refund

1 comment
Guest

Hello Gail, My name is Andrea and I'm the Customer Support Manager at Jane. We have responded to a few of your emails without a response.

I am so sorry this is happening.

Please try reaching out to us again at support@***.com. Thank you

linda l Asb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return top

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Ordered too large a size and didn't really care for it. Haven't made up my mind about what I want to buy next.

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Pros:
  • Pretty fast service
  • I liked it
Cons:
  • Dont have any

Preferred solution: Full refund

User's recommendation: very good

Enes Bfw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Worth, Florida

Nonsense starting again

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Original review updated Dec 01, 2024

I was a big Jane shopper before they went out of business because of Temu. I heard they were back and I was so happy.

Well, Im not happy. I placed an order. They charged me, yet never acknowledged the purchase. They cant find it.

There is no normal customer service number and I had to email them. They finally got back to me and said they cant find the order. Whoa. Wait.

What? They changed me for the order. This has happened several times in the past. I am going through all this with them again.

Never purchasing (or attempting) to purchase from them again. I am done.

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Yolanda D Clf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The boots is my regular size and I can’t fit them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Jane com - The boots is my regular size and I can’t fit them

I ordered 2 pairs of st. Marten look alike boots on my visa ordered my usual size and I cant even fit them, no info on purchase inside bag,.So I cant even fit them want to exchange them no information to do that

View full review
Loss:
$100
Cons:
  • I should not have to do all this

Preferred solution: A different size

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

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How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

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