Jamestown Distributors
Jamestown Distributors Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jamestown Distributors has 4.6 star rating based on 2 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Review authors value the most Discounts and Special Offers and Turnaround Time. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
Media from reviews
Holtsville, New York
Hardware doesn’t fit my trailer
My trailer doesnt fit the stock hardware it requires longer bolts and wider hole pattern on plates . I ended up buying new hardware and modifying plates to fit my trailer .
I asked to be reimbursed for additional cost to make system work with my trailer but they refused. I will not recommend using them to friends
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Verified ReviewerLeaking gel coat during shipping
Just now contacting haven’t had any issues before
Gel coat leaked during shipping please send another and postage label to return this one.
TB-5677G
Would not let me send photos
Preferred solution: Exchange or refund
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Jacksonville Beach, Florida
Really Horrible Customer Service
Ordered some products from Jamestown Distributors in Rhode Island for a boatbuilding project. I timed the order so that the product would be delivered before we actually needed it.
They charged a lot for shipping and failed to mention it is a MINIMUM of two weeks before they deliver. I tried to talk with customer service but they said there was nothing they could or would do. Management did not return telephone calls.
So now I am stuck with a boatbuilding class and no way to do the planned work on the project. The company is simply a bad player and should be avoided.
- Lack of customer service
Preferred solution: Let the company propose a solution
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