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Leaking gel coat during shipping

Jamestown Distributors - Leaking gel coat during shipping
Jamestown Distributors - Leaking gel coat during shipping
Jamestown Distributors - Leaking gel coat during shipping
Jamestown Distributors - Leaking gel coat during shipping
Update by user Jul 26, 2022

Just now contacting haven’t had any issues before

Original review posted by user Jul 26, 2022
Gel coat leaked during shipping please send another and postage label to return this one. TB-5677G Would not let me send photos
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ID
#3795115 Review #3795115 is a subjective opinion of poster.
Preferred solution
Exchange or refund

Really Horrible Customer Service

Ordered some products from Jamestown Distributors in Rhode Island for a boatbuilding project. I timed the order so that the product would be delivered before we actually needed it. They charged a lot for shipping and failed to mention it is a MINIMUM of two weeks before they deliver. I tried to talk with customer service but they said there was nothing they could or would do. Management did not return telephone calls. So now I am stuck with a boatbuilding class and no way to do the planned work on the project. The company is simply a bad player and should be avoided.
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ID
#629774 Review #629774 is a subjective opinion of poster.
Location
Jacksonville Beach, Florida
Cons
  • Lack of customer service
Reason of review
Problem with delivery
Loss
$41
Preferred solution
Let the company propose a solution

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