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Jamestown Board of Public Utilities

Jamestown Board of Public Utilities

www.jamestownbpu.com
What is your customer experience with Jamestown Board of Public Utilities?

Jamestown Board of Public Utilities Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Jamestown Board of Public Utilities has a 1.0 star rating from 1 reviewer; Jamestown Board of Public Utilities reviews show consumers are mostly dissatisfied and cite high price levels.

Positive Feedback

The single review notes contact with BPU leadership, indicating staff are reachable, and services like garbage pick up remain active for billed addresses.

Negative Feedback / Risk Areas

  • Recurring Jamestown Board of Public Utilities customer complaints about unresolved billing for vacant properties.
  • Issues reported with customer service responsiveness and delays handling refunds or cancellations.
  • Perceived high price level and unclear exchange or refund policies.

Key Takeaways for Future Customers

  • Expect active billing even if property is unoccupied; verify account and billing policies early.
  • Document calls and escalate issues if billing disputes persist.
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Swannie Epr

Still charging me

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AI Highlights
  • - Do not live there but are charged for garbage pickup.
  • - I contacted BPU; nothing changed since June; charges still apply for a service I don't use.
Updated by user Sep 03, 2019

$22.00 per month for garbage pick up and no one lives there! I want a refund applied to this bill! Mr Leathers is the head of the garbage in Jamestown 716-661-****, 716-661-****

Original review Sep 03, 2019

I do not live in my house in Jamestown NY. I am still getting charged for garbage pick up, and no one is there.

I have called the BPU and discussed this with “the boss”

And nothing has been done since June. I am still getting charged for a service Zi don’t use.

HELP !

Loss:
$22

Preferred solution: Full refund

View full review

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