James River Equipment
James River Equipment Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
James River Equipment has a 1.0 star rating from 1 review and overall sentiment is negative, with consumers reporting dissatisfaction over product quality and service.
Positive Feedback
Customer noted initial confidence in the brand and purchase of branded work boots, indicating perceived value before failures emerged.
Negative Feedback / Risk Areas
- Reports of poor product durability and liner failure after limited wear.
- Warranty denials and inconsistent repair or replacement policies led to complaints.
- Unsatisfactory customer service responses regarding repairs and costs.
- Complaints reflect themes seen in James River Equipment reviews and James River Equipment customer complaints.
Key Takeaways for Future Customers
- Inspect boots on purchase and verify warranty terms immediately.
- Document issues and insist on written repair or refund policies to address customer service disputes.
- Consider alternate suppliers if warranty and repair handling are critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
James River Equipment has a 1.0 star rating from 1 review and overall sentiment is negative, with consumers reporting dissatisfaction over product quality and service.
Positive Feedback
Customer noted initial confidence in the brand and purchase of branded work boots, indicating perceived value before failures emerged.
Negative Feedback / Risk Areas
- Reports of poor product durability and liner failure after limited wear.
- Warranty denials and inconsistent repair or replacement policies led to complaints.
- Unsatisfactory customer service responses regarding repairs and costs.
- Complaints reflect themes seen in James River Equipment reviews and James River Equipment customer complaints.
Key Takeaways for Future Customers
- Inspect boots on purchase and verify warranty terms immediately.
- Document issues and insist on written repair or refund policies to address customer service disputes.
- Consider alternate suppliers if warranty and repair handling are critical.
Ashland, Virginia
Poor quality boots poor service at best
- - Liner pulled away after six months of wear, after a year in storage.
- - The shop said it was out of warranty (90 days); another shop charged for repair.
i purshaced a set of workx boots made by red wing 5 years ago however kept in a closet u til a year ago so after six months of wearing them the liner was totaly pulled away from boot took to store in chester va and was told they were out of warranty only 90 days so i told them that i just started weari ng them well she said that dont matter so pissed off i left and aginnst my better judjement i went to manother red wing across town they looked at them and said i did not know how to pull on a pair of pull on boots and said my foot was not measured corrctley i said you all measured me so i knew that was smoke blowing up my ass..i bought them after asurreing me they will be fine ii returned three months later today and doing the same thing my heel would get caught in lining.they told me something new thius time said they can with a charge rep[air lining or told me to get a better pair of boots..aT MY COST so i left and will never returnn again also i will pass this on to my companys general manager and human resources dept not to allow red wing truck or any employee will get a boot allowance from red wing and we have thouynsands of employees another pissed off hard working heavey equipment service tech..red qwing boots are junk manymore i will report to our local BBB hope this helps the next person out
Preferred solution: Full refund
Companies Similar to James River Equipment
Tri County Equipment
agprocompanies
P and K Equipment
PrairieLand Partners
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.