James Hodge Ford of Muskogee
James Hodge Ford of Muskogee Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
James Hodge Ford of Muskogee has a 1.2 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable rating distribution; see James Hodge Ford of Muskogee reviews for details.
Positive Feedback
The internet manager is noted as honest and responds promptly to customers.
Negative Feedback / Risk Areas
- Customers report broken promises, sold vehicles after email agreements, and undisclosed "AS IS" terms, reflecting common James Hodge Ford of Muskogee customer complaints.
- Issues with customer service responsiveness and difficulties obtaining documents hinder refunds or cancellations.
- Concerns about pricing and misleading finance or insurance requirements raised billing and lender questions.
Key Takeaways for Future Customers
- Get written inspection and warranty terms before deposit and confirm all documents.
- Verify finance offers independently and retain copies to address customer service disputes.
- Consider caution when evaluating discounts, special offers, and claims about loan conditions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
James Hodge Ford of Muskogee has a 1.2 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable rating distribution; see James Hodge Ford of Muskogee reviews for details.
Positive Feedback
The internet manager is noted as honest and responds promptly to customers.
Negative Feedback / Risk Areas
- Customers report broken promises, sold vehicles after email agreements, and undisclosed "AS IS" terms, reflecting common James Hodge Ford of Muskogee customer complaints.
- Issues with customer service responsiveness and difficulties obtaining documents hinder refunds or cancellations.
- Concerns about pricing and misleading finance or insurance requirements raised billing and lender questions.
Key Takeaways for Future Customers
- Get written inspection and warranty terms before deposit and confirm all documents.
- Verify finance offers independently and retain copies to address customer service disputes.
- Consider caution when evaluating discounts, special offers, and claims about loan conditions.
Turn one complaint into a collective action
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Verified Reviewer
James Hodge Ford sold truck out from underneath me. Fail to disclose "AS IS" non-warranty on trucks.
- - -Aug 25, 2022: email for a 2017 Ford F-250 purchase; it notes AS IS, no warranty.
- - -Promised dealership inspection not emailed; truck sold Aug 29, 2022.
Dealership never contacted buyer to respond against the compliant that was lodge them.Lack of response is not surprising due to the character of the dealership personnel.Apparently, the dealership relies on volume of potential buyers and not on customer service/treatment.
On 25 August 2022, a salesman with James Hodge Ford Lincoln (Muskogee, OK) emailed a purchase agreement (deal # 65270) regarding a 2017 Ford F-250 (VIN #1FT7X2BT6HEC41833 (stock #P12194) to me.
This subject purchase agreement was emailed to me,so I could review and then make a deposit on the subject truck with mutual expectations of making the balance of the payment (shortly) at the dealership.
This purchase agreement was accurate in respect to purchase/trade-in numbers but with a surprise (to me) of the "AS IS" non-warranty on the truck. The salesman had earlier shared the truck was out of 'factory' warranty but never informed me of the "AS IS" non-warranty position of the dealership.
After receipt of the purchase agreement, the salesman/I talked regarding the "AS IS" non-warranty.
The salesman stated the vehicle had been inspected at the dealership. I clearly indicated I would accept the dealership's inspection. The salesman stated that he would get with his manager and have the dealership's truck inspection emailed to me shortly, so I could then make my deposit for the truck.
The dealership truck inspection never was emailed to me.
The salesman was not at work the next business day.
On 29 August 2022, I learned that the subject truck was sold the next day after my purchase agreement with the dealership was emailed to me.
I never received the subject truck's dealership inspection (as promised by the dealership representative) before the dealership sold the truck out from underneath me.
The dealership could try to weasel out and blame the customer, but it was the dealership that owed the customer the promised subject truck's inspection. Once the inspection was provided (as promised), the customer was willing and prepared to make the deposit.
NOTE: The customer learned (subsequently) that there was never an inspection performed on/before purchase agreement date.
- Internet manager is honest and responds promptly with customer
- Select folks demonstrated themselves to be not truth full
Preferred solution: Apology
User's recommendation: Buyer beware of dealership
Muskogee, Oklahoma
THEY WILL LIE AND TELL YOU.. YOU MUST GET THE INSURANCE TO GET A BETTER APR
- - Told GAP and anti-theft protection were required for a Wells Fargo loan.
- - The claim was false.
- - Cancellation docs not sent; 3-hour trip needed.
DURING MY PURCHASE TWO WEEKS AGO, THEY TOLD ME I NEEDED TO GET, GAP AND ANTI THEFT PROTECTION, OR I COULD NOT GET THE LOAN WELLS FARGO OFFERED.
I HAVE NOW CLEREFIED THAT WAS A LIE AND COMPLEATLY INACURATE.
GENESIS, WILL NOT HELP RESOLVE THE PROBLE AND HODGEFORD, WILL NOT SEND ME DOCUMENTS TO CANCEL LIKE THEY DID FOR THE PURCHACE, THEY WANT ME TO TRAVEL 3 HOURS TO CANCEL. IS GENESIS AND WELLS FARGO IN ON IT??
Preferred solution: Full refund
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