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Jambys

Jambys

www.jambys.com
What is your customer experience with Jambys?

Jambys Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Jambys has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Beware." Reports cite poor customer service, limited product diversity, and high price levels.

Positive Feedback

A returned package was acknowledged by the company, indicating at least some tracking of returns.

Negative Feedback / Risk Areas

  • Refunds delayed and routed through a third party PayPal account, fueling Jambys customer complaints about refunds and billing.
  • Poor customer service response when following up on returns and refunds.
  • High prices combined with limited product variety.

Key Takeaways for Future Customers

  • Check Jambys reviews and refund policy before purchasing.
  • Expect possible delays on refunds and document return receipts when contacting customer service.
  • Compare price and selection elsewhere before committing.
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Ollie M Ast

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Resolved: Waiting for Refund

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AI Highlights
  • - Refund not issued after Jambys acknowledged receipt of the returned merchandise.
  • - They claim the refund must go to The Views PayPal account.
Updated by user Jun 20, 2024

Company fixed the issue and I have been provided with apology. Persistence.

Original review May 17, 2024

Jambys has not returned my refund after merchandise has been returned to them and acknowledged receipt. They claim my Refund must go through THE VIEWS PayPal account. Makes no sense since I purchased directly from Jambys and Jambys received the money.

Loss:
$34
Cons:
  • Does not operate their business ethically

Preferred solution: Full refund

User's recommendation: Beware.

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