My husband went to Jewelers store to purchase a ring for me and ended up with a retraining order because an employee make a false report claiming that my husband was stalking her.
I waited in our vehicle as my husband walked inside of the Jewelers store and noticed that he walked out right away. When he came into our vehicle he commented that a female that did not like is was in there so to avoid a problem he just walked out. A few days went by and soon enough a sheriff is in our drive way serving my husband with a retraining order. This was upsetting in my behalf because my husband did not want any problems with this female. So I decided to go into store to try to speak to the manager about the whole situation and how it was unfair because her story on the restraint order was exaggerated and she claimed that he pr employee's were witnesses. Walking into this was very unprofessional because nobody would acknowledge me as if they all looked at me as an enemy because of this employee who has the problem with me. As one of the employee's were speaking to a customer I kindly asked of I could speak to her manager and she just rudely pointed at some business cards. As I was walking out an employee became very routey with me shouting out nasty comments at me. When I turned around I noticed it was employee Giovanna Moreno who came out the back and used some foul language towards me. I am not an employee at this store so I went up to her and confronted her, but she continued to use foul language as if she was wanting to fight me, but stayed behind the counter. So I walked out and immediately called the Fulton mall location to try and speak to someone that would help. Ended up being transferred to Raul De Alba and let him know the situation and he sounded as if he understood my frustration and assured me that the situation would be taken care of. Well he ended up keeping his employee and called the cops on me. Smart girl giovanna.... There was only camera's on my end where I was standing. She was behind the counter so the camera's did not record any of her action's. Well my husband ended up beating the restraint order but now I have 1 against me :/ So much for trying to resolve a situation I will never enter any of these stores ever again. My intention's were to replace my lost ring. My insurance gave me $10,000 to replace it, but it's best if I take my business somewhere else where they will appreciate my business. Honestly I didn't even see anything in there that was worth buying anyway....
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